I set up my account, it sent me to the DL page, and I clicked download; It doesnloaded a small installer file. When I ran the installer, a little bar came up saying "connecting" and once that reached full, pretty fast, it disappeared. Nothing else happened. I tried it again, bar popped up, disappeared instantly. I restarted my comp and ran the installer, watching my processes, no new processes started running.
The same exact thing happened to me.
I'm running a Toshiba Qosmio AMD64 running Windows 7 x64
Could someone from Autodesk or anyone familiar with this issue comment on this thread? I'd love to start learning Autodesk and I intend to purchase it soon (if I can get it installed) and kindlin wants to start a project as well....
....anybody there? This thread has been posted for 5 days now.
Same problem here, except that while the status bar was filling up, it prompted me several times for my proxy server login credentials (corporate network). I entered exactly the same credentials that work just fine with browsers and other apps. When the bar was full, it just disappears. Tried it on two different PCs with exactly the same result. I have no way to bypass the proxy server, and based on the other comments I'm not even sure that's the problem.
Autodesk: It would be really nice if you could provide alternate links to bypass the Akamai Download Manager. I'm sure the download is huge, but other (free) download managers work fine on my network, and provide the same ability to resume paused or interrupted downloads.
I would of hoped to get a response, but my friend was just telling me how they aren't responding to his emails at all. Pretty fail.... I'd hope that someone as large as AutoDesk could afford some help/online help.
Success! After you click DOWNLOAD and DL the stupid installer which still does nothing, you want to look lower and clikc the "having trouble downloading? click here" after that it started actually DLing the program, right through my browser.
I'm having pretty much this exact same problem trying to download the Revit tutorial. I can't tell if Akamai’s Download Manager is the problem, or Autodesk doesn't have the file there to download. I've gone through all of the troubleshooting; I'm using firefox, I've allowed pop-ups, I have Java, etc. It appears to be stuck and won't download anything at all. I see a play button beneath the download progress bar, but nothing happens when I press it. It will say "calculating download time," but never appear with a time. Sometimes it downloads a file that is very small and that file will not run. I would assume that the Revit trial file is large, I'd guess more than a gig, but the file I get is less than 10kb.
And after filling out the form and I've clicked "Download" I don't see any alternate download links. (Nothing says "having trouble downloading? click here".)
Searching through all of the help forums, I've seen several people with the same or similar problems, but I have yet to find the solution. I've also heard of other people having issues with Akamai's software on other sites (such as Adobe), but again, no real solution. I had tried to download the tutorial a week ago, gave up then, and today tried again with the same results.
Is there any way I can download the Revit tutorial directly without having to use the Akamai downloader?
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