I recently ordered a new company computer. Someone elso set up the computer. When they tried to install and activate AutoCAD 2012, they received the message "The Serial Number you entered is not Valid". I had nothing to do with purchasing AutoCAD, so I don't know what the company that I work for has for products or licenses. How do I contact someone who can tell me what is available and how to resovle this issue?
You should contact your Autodesk reseller and they will be able to search that serial number to find out if it goes to a different application or version. Most of the occurrences I've seen like this is almost always related to incorrect versions.
Hope this make sense.
Darin Green Synergis Technologies
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