I am trying to install autocad but when ask serial number and product key, I get a check mark for the serial number but a red x for the product key which it was provided by auto desk. please what to do?
Make sure you are using the correct product key for the correct serial number and release year for your product.
What product are you installing and what product key are you using? Don't include your serial number here.
And you are sure that it is Vanilla AutoCAD you are installing and not AutoCAD from a Suite or for Mac?
Yea, it looks like Joshua has a student license of vanilla AutoCAD associated with his profile.
Joshua - what happens if you install the software in trial mode and then attempt to activate after you open up the program? If that doesn't work, can you please send me a Private Message (click on my philip.s profile name and then "Send this user a private message") with a screen shot of the error so that we can troubleshoot accordingly.
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