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xue
New Member
Posts: 1
Registered: ‎11-12-2013
Message 1 of 3 (204 Views)

error when install autocad 2014_64bit_windows (student version)

204 Views, 2 Replies
11-12-2013 07:54 PM

Good evening,

Please help

I was using 2013 on my old laptop for an year and it works fine. But i got a new laptop and trying install 2014 version, i keep having trouble.

I had tried a couple times, re-downloading and re-installing on my laptop, but it always shows "Installation complete, some poducts failed to install", and tose products failed to install are everything i want to install.

I have attached a screenshoot.

Thanks for helping!!!!

Zuo

*Expert Elite*
pendean
Posts: 20,287
Registered: ‎11-06-2003
Message 2 of 3 (171 Views)

Re: error when install autocad 2014_64bit_windows (student version)

11-13-2013 05:12 PM in reply to: xue
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Product Support
aaronhai
Posts: 247
Registered: ‎03-25-2010
Message 3 of 3 (150 Views)

Re: error when install autocad 2014_64bit_windows (student version)

11-13-2013 09:32 PM in reply to: xue

Hi xue,

 

Welcome to Autodesk Discussion Group.

 

To eliminate issue caused by incomplete download and if you are on Subscription, please request for installer media from the Subscription Centre. Else, please submit a Customer Servce Assistance Form.

 

Alternatively, you can opt to download the product via our Virtual Agent in the Autodesk Support Page.

*Select [Downloading and Installation] --> [Software Download Links] --> [I need to redownload my product] --> Then select the product you wish to download.

 

Thank you.



Aaron Hai

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