hi friends, a have tried to install autocad 2013 without succes. always get me the same message " Installation finish.Some products not have been installed." in spanish: "instalacion finalizada. Algunos prductos no se han podido instalar". How i can solve this problem? I canĀ“t found the solution. I spent three days.
I downloaded many versions including 64 bits version. Autocad is installing in windows 7 home premium. Can you help me?Thanks.
I had the same problem in not installing all the programs, I believe I had different softwares that weren't installed propertly but the Autodesk 2013 didn't install properly. I got some advice from tech support to uninstall the software from the computer and then create a separate user account and then install program in that new account after uninstalling from other account. Turn off the antivirus program off. I have been unsuccessful at uninstalling it from my computer. I have tried to unistall the two programs: Autodesk 3ds Max Design 2013 64-bit and Autodesk Sync(only two programs on my computer) but have been unsuccessful. The Autodesk 3ds does nothing when I click on Uninstall/Repair. The Autodesk Sync brings up "There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor." I'm afraid that if I try to repair it will use up the 2nd installation leaving me with nothing. I'm afraid if I try to install before I uninstall from other account will not work.
I have tried to reach Tech Support again but apparently Tech Support doesn't come with the purchase of the software installation, only when purchase a subscription do you get Tech Support. I don't understand how I was able to get Tech Support the first time, unless it wasn't Tech Support. I think that is rather stupid and greedy on Autodesk's part and not providing 24/7 Tech Support only Monday-Friday from 9am-5pm MST.
Please let me know if you have any success in finding the solution because I need this software up and running in a week for school.
Janet
Post the installation log file found in your %TEMP% folder.
Hi,
I am having the same problem while trying to install Autocad 2015 (student version).
I copy here the error message:
== Setup started on USUARIO by User ===
2015/1/31:15:55:03 User USUARIO Path_Length: 157
2015/1/31:15:55:03 User USUARIO Current Directory C:\Users\User\AppData\Local\Temp\_AI74EF.tmp
2015/1/31:15:55:03 User USUARIO Launch
2015/1/31:15:55:17 User USUARIO Download Play SETUP_CONFIG http://edutrial.autodesk.com/SWDLDNET4/2015/ACD/WI/{C25EC891-E68C-48CA-95FE-652A0C8DB435}/SETUP_x64....
2015/1/31:17:17:06 User USUARIO Download Complete SETUP_CONFIG http://edutrial.autodesk.com/SWDLDNET4/2015/ACD/WI/{C25EC891-E68C-48CA-95FE-652A0C8DB435}/SETUP_x64....
2015/1/31:17:17:06 User USUARIO Install CustomCallback Info Invoking custom callback for details: [SETUP] CB_FUNC=CustomPlatformCheck CB_SOURCE=C:\Users\User\AppData\Local\Temp\_AI74EF.tmp\Setup\AcSetup.dll
2015/1/31:17:17:06 User USUARIO Install CustomCallback Info Custom callback response: Status=0 SUCCECSS Title= Message= URLTitle= URLLink=
2015/1/31:17:17:06 User USUARIO PageOpen LaunchDialog
2015/1/31:17:37:37 User USUARIO PageOpen LicenseDialog
2015/1/31:17:37:37 User USUARIO PageOpen ProductInfoDialog
2015/1/31:17:37:37 User USUARIO PageOpen ProductSelectionDialog2
2015/1/31:17:37:53 User USUARIO PageOpen FullProgressDialog
2015/1/31:17:38:09 User USUARIO Download Play VCREDIST2012X86UPD4 http://edutrial.autodesk.com/SWDLDNET4/2015/ACD/WI/{C25EC891-E68C-48CA-95FE-652A0C8DB435}/VCREDIST20...
2015/1/31:17:39:54 User USUARIO Download Complete VCREDIST2012X86UPD4 http://edutrial.autodesk.com/SWDLDNET4/2015/ACD/WI/{C25EC891-E68C-48CA-95FE-652A0C8DB435}/VCREDIST20...
2015/1/31:17:39:54 User USUARIO Installing Microsoft Visual C++ 2012 Redistributable (x86) Update 4: "C:\Autodesk\WI\Autodesk AutoCAD 2015\3rdParty\x86\VCRedist\2012UPD4\vcredist_x86.exe" /install /quiet /norestart /log C:\Users\User\AppData\Local\Temp\vcredist_x86_2012_UPD4.log
2015/1/31:17:40:48 User USUARIO Install Microsoft Visual C++ 2012 Redistributable (x86) Update 4 Succeeded
2015/1/31:17:40:50 User USUARIO Download Play VCREDIST2012X64UPD4 http://edutrial.autodesk.com/SWDLDNET4/2015/ACD/WI/{C25EC891-E68C-48CA-95FE-652A0C8DB435}/VCREDIST20...
2015/1/31:17:46:04 User USUARIO Download Complete VCREDIST2012X64UPD4 http://edutrial.autodesk.com/SWDLDNET4/2015/ACD/WI/{C25EC891-E68C-48CA-95FE-652A0C8DB435}/VCREDIST20...
2015/1/31:17:46:04 User USUARIO Installing Microsoft Visual C++ 2012 Redistributable (x64) Update 4: "C:\Autodesk\WI\Autodesk AutoCAD 2015\3rdParty\x64\VCRedist\2012UPD4\vcredist_x64.exe" /install /quiet /norestart /log C:\Users\User\AppData\Local\Temp\vcredist_x64_2012_UPD4.log
2015/1/31:17:46:04 User USUARIO Install Microsoft Visual C++ 2012 Redistributable (x64) Update 4 Succeeded
2015/1/31:17:46:09 User USUARIO Download Play DIRECTX http://edutrial.autodesk.com/SWDLDNET4/2015/ACD/WI/{C25EC891-E68C-48CA-95FE-652A0C8DB435}/DIRECTX.ta...
2015/1/31:17:53:34 User USUARIO Download Complete DIRECTX http://edutrial.autodesk.com/SWDLDNET4/2015/ACD/WI/{C25EC891-E68C-48CA-95FE-652A0C8DB435}/DIRECTX.ta...
2015/1/31:17:53:34 User USUARIO Installing DirectX Runtime: "C:\Autodesk\WI\Autodesk AutoCAD 2015\3rdParty\DirectX\DXSETUP.exe" /silent
2015/1/31:17:53:48 User USUARIO Install DirectX Runtime Succeeded
2015/1/31:17:53:50 User USUARIO Download Play CM http://edutrial.autodesk.com/SWDLDNET4/2015/ACD/WI/{C25EC891-E68C-48CA-95FE-652A0C8DB435}/CM.tar.lzm...
2015/1/31:18:06:28 User USUARIO Download Error CM <B>La conexiĆ³n ha caducado.</B>Haga clic de nuevo en Instalar ahora en el sitio web de Autodesk. http://edutrial.autodesk.com/SWDLDNET4/2015/ACD/WI/{C25EC891-E68C-48CA-95FE-652A0C8DB435}/CM.tar.lzm...
2015/1/31:18:06:28 User USUARIO Download Error CM La descompresiĆ³n ha fallado http://edutrial.autodesk.com/SWDLDNET4/2015/ACD/WI/{C25EC891-E68C-48CA-95FE-652A0C8DB435}/CM.tar.lzm...
2015/1/31:18:06:28 User USUARIO Download Aborted CM http://edutrial.autodesk.com/SWDLDNET4/2015/ACD/WI/{C25EC891-E68C-48CA-95FE-652A0C8DB435}/CM.tar.lzm...
2015/1/31:18:06:28 User USUARIO Install Autodesk Material Library 2015 Failed Download Failed, Installation aborted, Result=1603
2015/1/31:18:06:28 User USUARIO Rollback DirectX Runtime Failed Failure is ignored, Result=1619
2015/1/31:18:06:28 User USUARIO Rollback Microsoft Visual C++ 2012 Redistributable (x64) Update 4 Failed Failure is ignored, Result=1619
2015/1/31:18:06:28 User USUARIO Rollback Microsoft Visual C++ 2012 Redistributable (x86) Update 4 Failed Failure is ignored, Result=1619
Thank you very much.