Installation & Licensing

Reply
Active Contributor
Posts: 48
Registered: ‎01-07-2008
Message 1 of 5 (387 Views)

civil 3d 2014 install error

387 Views, 4 Replies
10-11-2013 01:25 PM

Found this in my c3d PSpack Install.log

 

MSI (s) (38:C0) [11:02:00:799]: Note: 1: 1722 2: RegisterCatalogs 3: C:\Program Files\Autodesk2014\Autodesk AutoCAD Civil 3D 2014\Aeccb.exe 4: /language "[LANG2LONG]" /product "C3D" -r

 

CustomAction RegisterCatalogs returned actual error code -1073741701 (note this may not be 100% accurate if translation happened inside sandbox)

 

MSI (s) (38:C0) [11:04:12:705]: Product: Autodesk AutoCAD Civil 3D 2014 - English -- Error 1722. There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor.  Action RegisterCatalogs, location: C:\Program Files\Autodesk2014\Autodesk AutoCAD Civil 3D 2014\Aeccb.exe, command: /language "[LANG2LONG]" /product "C3D" -r

Product Support
Posts: 502
Registered: ‎05-26-2010
Message 2 of 5 (375 Views)

Re: civil 3d 2014 install error

10-11-2013 02:47 PM in reply to: vcoleman

vcoleman,

 

Hello. Are you able to use the program? Is this a failed installation altogether or just a message in a log file? If you are unable to install cleanly, I would try to uninstall with the MS fixit tool and then reinstall

http://support.microsoft.com/mats/Program_Install_and_Uninstall\

 

Past this, if you have any on-screen errors, they may be useful. The log looks like there may be a connection to the language pack.

 

Thank you for taking part in our community!



David Dembkoski
Active Contributor
Posts: 48
Registered: ‎01-07-2008
Message 3 of 5 (370 Views)

Re: civil 3d 2014 install error

10-11-2013 03:06 PM in reply to: dembkod

This is a failed installaton.  My log file has alsoway said civil 3d product specific pack failed installation aborted, result=1603.   I have been trying for a long time to get civil 3d installed from deployment.  I have posted here several times included my log files.  I am just wishings I could find out what the  problem is.  I have civil 3d 2011 and civil 3d 2012 working but beyond that I can't get 2013 or 2014 installed.    I tried other computers but get the same error 1722 error. 

 

my on screen error has alwas been error 1722 windows installer package.

 

I have used msfixit several times.

 

Thanks for the ideas.

*Expert Elite*
TravisNave
Posts: 9,515
Registered: ‎01-14-2005
Message 4 of 5 (340 Views)

Re: civil 3d 2014 install error

10-15-2013 08:45 AM in reply to: vcoleman

Make sure that your deployment has full write privileges to the share and folder permissions and that you do not have it checked for silent mode deployment, nor should you add any updates or service packs to the deployment. 

Travis Nave Send TravisNave a Private Message                       Need help in your post? Mention me with @TravisNave
Active Contributor
Posts: 48
Registered: ‎01-07-2008
Message 5 of 5 (332 Views)

Re: civil 3d 2014 install error

10-15-2013 12:53 PM in reply to: vcoleman
Was able to install on a computer that wouldn't install before, still not
working on mine. So I tried a third computer. So it is not installed on 2
computors. I am attaching there log file maybe you can help me figure this
out.



thanks for your help at least I was able to install on dons and in may it
didn't work on his, I have no idea what changed. I have never tried befor
to install on marks.





Vicki Coleman

Wince-Corthell-Bryson

Consulting Engineers

609 Marine Street

Kenai, Alaska 99611

Phone (907)283-4672

Fax (907) 283-4676

vcoleman@wcbalaska.com

You are not logged in.

Log into access your profile, ask and answer questions, share ideas and more. Haven't signed up yet? Register

Announcements
Welcome to the new Autodesk Community!
If this is your first visit, click here to get started and make the most of the Community. Let us know what you think of the new experience in the Community Feedback Forum.

Need installation help?

Start with some of our most frequented solutions to get help installing your software.

Ask the Community




Connect with Us

Twitter

Pinterest

Blog

Youtube