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Vault Server installation issue ...

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Message 1 of 2
acarrero
515 Views, 1 Reply

Vault Server installation issue ...

Even that ADMS System Check is succesfull, when running step "Microsoft SQL Server 2008 Express SP1 (AUTODESKVAULT)' fails. Don't have msg error or a way to know what failed.

Nothing is listed on Setup.log

I need help on troubleshooting this problem.

 

The server O/S is Win 2008 SBS.

 

In the attachment you can find the PreChecks.xml where it shows that all test were passed.

 

On note is that the appPool is working in Classic Mode.

 

Thanks in advance.

 

S/A Alejandro Carrero. 

 

 

1 REPLY 1
Message 2 of 2

Alejandro,

probably there is a problem with SQL installation due to some issue in the OS.
Please try to install the SQL 2008 SP1 stand alone, you can find it in the installation resources:
\x86\Support\SQL2008Express\Setup.exe
Install it on custom instance called AUTODESKVAULT, mixed access mode, SQL user: "sa" password: AutodeskVault@26200
If SQL 2008 will install correctly then try to install ADMS again.
If SQL 2008 will not install you will be able to troubleshoot more this issue through the SQL installer that will provide more details on install error.
I fouind sometimes a problem with SQL installation due to a corrupt "MSXML6 Parser" installation, try to uninstall it, it will be reinstalled by SQL installer.
Hope this helps
Ciao
Francesco



Francesco Tonioni
Support Specialist
Product Support
Autodesk, Inc.


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