Installation & Licensing

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Member
Posts: 3
Registered: ‎07-16-2013
Message 1 of 6 (455 Views)
Accepted Solution

Trial Version Download aborted

455 Views, 5 Replies
07-16-2013 09:05 AM
When I try to use the Autodesk Download Manager to download "Autodesk AutoCAD 2014 - WIN 64 - EN", it stops just before completing the download, and displays "Aborted (Error:0x25000001)"
Community Manager
philip.s
Posts: 2,229
Registered: ‎09-27-2011
Message 2 of 6 (442 Views)

Re: Trial Version Download aborted

07-16-2013 11:30 AM in reply to: fourrierpilgrim

Welcome to the community John!

 

The recommended workarounds in this case would be to utilize the Browser Download delivery method as apposed to Install Now or Download Now.


If downloading as a trial where you don't have the option, I'd suggest utilizing Matt, our Virtual Assistant, whom hosts most current + previous supported version Browser Download links.

 

From Matt: Download and Installation -> Software Download Links -> I need to redownload my product

 

Here to help if additional support is needed, otherwise please accept as a solution if this resolves the issue so that others can benefit from this information!



Philip Schmelzer
Member
Posts: 3
Registered: ‎07-16-2013
Message 3 of 6 (431 Views)

Re: Trial Version Download aborted

07-16-2013 09:21 PM in reply to: philip.s
This is what I get when I click the orange “ask” button:
Community Manager
philip.s
Posts: 2,229
Registered: ‎09-27-2011
Message 4 of 6 (417 Views)

Re: Trial Version Download aborted

07-17-2013 01:42 PM in reply to: fourrierpilgrim

It doesn't look like anything attached, and without looking at the screen shot, have you tried accessing the VA in a different browser?



Philip Schmelzer
Member
Posts: 3
Registered: ‎07-16-2013
Message 5 of 6 (382 Views)

Re: Trial Version Download aborted

07-22-2013 01:08 AM in reply to: philip.s
As it turns out, you have to run the download “as Administrator”.
Community Manager
philip.s
Posts: 2,229
Registered: ‎09-27-2011
Message 6 of 6 (375 Views)

Re: Trial Version Download aborted

07-22-2013 07:39 AM in reply to: fourrierpilgrim

Thanks for sharing John! I've gone ahead and marked your last response as a solution so that others can potentially benefit from this info as well.

 

As always, please don't hesitate to let us know if anything else comes up!



Philip Schmelzer

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