Installation & Licensing

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Employee
Posts: 240
Registered: ‎05-17-2007
Message 21 of 34 (280 Views)

Re: Revit 2013 Failed - Installation aborted, Result=1603

06-11-2013 10:28 AM in reply to: pauldavidjohnson

Paul,

 

I also see in you last log file a permissions error trying to register a file "IDbRoot.dll" found at "C:\Program Files\Common Files\Autodesk Shared\Structural\COM\2013\DBAccess".

You might try renaming the IDbRoot.dll file then trying the Revit install again.

 

Thanks,

Danny



Danny Hubbard
QA Analyst
Autodesk, Inc.
Contributor
Posts: 16
Registered: ‎05-10-2013
Message 22 of 34 (270 Views)

Re: Revit 2013 Failed - Installation aborted, Result=1603

06-11-2013 03:44 PM in reply to: TravisNave

Travis, a couple of questions before I waste another few hours of my life:

 

1. Why do I need to give Everyone permission to the registry keys? 
    The user and the installer is the same user account (Paul) on my computer (PAUL-PC) and my userid, Paul, is a member of the Administrators group with full access to the registry keys (I checked all the original 1402 errors)

 

2. Assuming I understand the reason for granting Everyone access:

    a. Which registry keys do I give access to? 

    b. How do you give access to a root key which does not exist (HKEY_LOCAL_MACHINE32)?

    c. The two remaining 1402 errors were for keys (folders) that did not exist HKEY_LOCAL_MACHINE32\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall

HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts

 

Thanks, Paul

Contributor
Posts: 16
Registered: ‎05-10-2013
Message 23 of 34 (268 Views)

Re: Revit 2013 Failed - Installation aborted, Result=1603

06-11-2013 03:51 PM in reply to: DannyHubbard

Thanks for picking that up Danny.

Before I do that & reinstall, can you please have a look at my questions to Travis?

I would like to address all potential sources of error before trying again.

Cheers, Paul

Employee
Posts: 240
Registered: ‎05-17-2007
Message 24 of 34 (256 Views)

Re: Revit 2013 Failed - Installation aborted, Result=1603

06-12-2013 04:43 AM in reply to: pauldavidjohnson

Paul,

 

You shouldn't have to modify the permission of the registry keys, but with things like Windows UAC and other antivirus/security software trying to protect you from yourself, Travis's suggestion of giving the Everyone users group full permission is the easiest way to guarantee you have full access to the registry.

 

Thanks,

Danny



Danny Hubbard
QA Analyst
Autodesk, Inc.
*Expert Elite*
TravisNave
Posts: 9,538
Registered: ‎01-14-2005
Message 25 of 34 (254 Views)

Re: Revit 2013 Failed - Installation aborted, Result=1603

06-12-2013 07:30 AM in reply to: pauldavidjohnson

1.  As stated, this ensures that there are no accounts, (yours, System, TrustedInstaller, etc.) that doesn't have access.  Trust me, as an IT Expert, I fix 1402 errors daily.   

 

http://usa.autodesk.com/adsk/servlet/ps/dl/item?siteID=123112&id=16508079&linkID=9240617

 

2.  You give access to the top most level of the key that has the problem.  Having full access for everyone will give the installer rights to create the missing keys.  You do not have to create them. 

Travis Nave Send TravisNave a Private Message                       Need help in your post? Mention me with @TravisNave
New Member
Posts: 1
Registered: ‎06-12-2013
Message 26 of 34 (244 Views)

Re: Revit 2013 Failed - Installation aborted, Result=1603

06-12-2013 07:15 PM in reply to: TravisNave

So I am not a computer genius by any means but after reading throught all of the above problems.  I also tried all of the given suggestions and failed to download the program.  After hours of messing with it I realized that only through one medium of downloading was I able to insert a product key, given from the website, to initialize the install.  That was through web browsing download.  I know it is the longest but it was the only one that worked.  After pushing the install button I also ran into the never ending wait of the preparing revit message.  I left it running for 6 hours and if finally pushed through.  So my guess is that it just took a really long time.  I dont know if that will help but it fixed the problem for me. And cleared the 1603 error I was receiving.

*Expert Elite*
TravisNave
Posts: 9,538
Registered: ‎01-14-2005
Message 27 of 34 (234 Views)

Re: Revit 2013 Failed - Installation aborted, Result=1603

06-13-2013 08:26 AM in reply to: davidrmartin90

6 hours is quick compared to what others have gone thru!  Ha!

Travis Nave Send TravisNave a Private Message                       Need help in your post? Mention me with @TravisNave
Contributor
Posts: 16
Registered: ‎05-10-2013
Message 28 of 34 (219 Views)

Re: Revit 2013 Failed - Installation aborted, Result=1603

06-14-2013 06:33 PM in reply to: TravisNave

Travis,

 

 

Since you are an IT expert I shall remain hopeful that you can solve my inability to install Revit 2013!

 

Latest attempt summary:

*  Went through process as outlined in original post dated 25 May 
*  Decided to also uninstall all the Microsoft Visual C++ installations in preparation for next install attempt.
    Had to use Microsoft Fixit to properly uninstall some of them

*  Added Everyone user group to each of the Windows registry folders: HKEY_CLASSES_ROOT,
   HKEY_CURRENT_USER, HKEY_LOCAL_MACHINE, HKEY_USERS, HKEY_CURRENT_CONFIG

*  Gave Everyone user group full control to folder & subkeys
*  Note that root folder HKEY_LOCAL_MACHINE32 does not exist, so unable to set permission for Everyone user group
*  Used Browser Download as David Martin suggested to install from a freshly downloaded set of files

 

FAILED AGAIN with 1722 in dialog box - error 1603 in install log & several 1402 error messages in the install log file (attached)..

 

Cheers, Paul

Contributor
Posts: 16
Registered: ‎05-10-2013
Message 29 of 34 (212 Views)

Re: Revit 2013 Failed - Installation aborted, Result=1603

06-14-2013 06:35 PM in reply to: davidrmartin90

Thanks for the suggestion David.

I tried downloading via Browser Download - but unfortunately this did not work for me.

 

*Expert Elite*
TravisNave
Posts: 9,538
Registered: ‎01-14-2005
Message 30 of 34 (216 Views)

Re: Revit 2013 Failed - Installation aborted, Result=1603

06-14-2013 06:36 PM in reply to: pauldavidjohnson
Yuck. Go to my MSI Cleanup link then scroll down to the 1402 reference.
It's defeatable with some work. Lemme know.
Travis Nave Send TravisNave a Private Message                       Need help in your post? Mention me with @TravisNave

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