Installation & Licensing

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Customer Service
joane.bonghanoy
Posts: 595
Registered: ‎06-06-2011
Message 131 of 503 (325 Views)

Re: Resend Activation Email problem

10-28-2012 09:05 PM in reply to: y151639

Hi y151639,

 

Please Private Message me (click on my joane.bonghanoy profile name and then “Send this user a private message”) me the email address you used when you registered to the site.



Joane Bonghanoy
New Member
Posts: 1
Registered: ‎10-29-2012
Message 132 of 503 (297 Views)

Re: Resend Activation Email problem

10-29-2012 10:25 PM in reply to: camilo.lemos

Hello I'm having the exact same problem.

I can't seem to receive the activation email. I had alredy activated my account a while back and when I changed my password I got that same message t(-_-t).

Many thanks Hazza

Alumni
arlinpega.bibat
Posts: 429
Registered: ‎06-14-2011
Message 133 of 503 (291 Views)

Re: Resend Activation Email problem

10-29-2012 11:14 PM in reply to: plum22013

Hi plum22013:

 

I have manually activated your account and sent you your temporary password through private message. :smileyhappy:

 

Let me know if you encounter any further issue.

 

Best Regards,

 



Arlin Bibat
Customer Service
joane.bonghanoy
Posts: 595
Registered: ‎06-06-2011
Message 134 of 503 (267 Views)

Re: Resend Activation Email problem

10-30-2012 07:31 PM in reply to: y151639

Hi y151639,

 

EDU account already activated. I sent your password via Private Message.



Joane Bonghanoy
New Member
Posts: 1
Registered: ‎11-06-2012
Message 135 of 503 (241 Views)

Re: Resend Activation Email problem

11-06-2012 11:33 AM in reply to: lancelet

Hey,

 

 

i have the same problem since a few days.

Could you plz also activate my account manually or send me a log in?!

 

Thanks.

Community Manager
philip.s
Posts: 2,229
Registered: ‎09-27-2011
Message 136 of 503 (235 Views)

Re: Resend Activation Email problem

11-06-2012 04:43 PM in reply to: Fr333k

Hi Tim,

 

Your account has just been activated.

 

Please note that we are currently experiencing an issue within the Education Community which is preventing some products from successfully activating. 

Please download and utilize the software in trial mode for the time being while we identify the cause and corresponding fix. You'll be able to find updates on the issue here and feel free to let us know if you have any further questions or concerns.



Philip Schmelzer
Member
Posts: 5
Registered: ‎11-07-2012
Message 137 of 503 (226 Views)

Re: Resend Activation Email problem

11-07-2012 02:11 PM in reply to: philip.s

As a lot of people I am in complete impossibility to activate my account.

I have a new student account.

Since two day I sendt and sent my mail for activate my account.I was change my code access.

 

I was try to use a free trial version of autodesk maya.Normally in autodesk maya website it's possible to use a free trial version during 30 day.With me, it's completely impossible;Autodesk ask me my activation code.

 

And.... I was contact by personal mail sombody of autodesk.No answer.

 

They are somebody for help me?????

New Member
Posts: 1
Registered: ‎11-07-2012
Message 138 of 503 (221 Views)

Re: Resend Activation Email problem

11-07-2012 02:51 PM in reply to: joane.bonghanoy

Hi!

I have the same problem... I didn't received the Activation Email. Could you help me please?

Bye

 

Clarisse

Community Manager
philip.s
Posts: 2,229
Registered: ‎09-27-2011
Message 139 of 503 (213 Views)

Re: Resend Activation Email problem

11-07-2012 03:41 PM in reply to: clarisse_merle

Hello Clarisse and Valerie,

 

I've just activated your account and you should be good to go now. Please feel free to let us know if you experience any further issues.



Philip Schmelzer
New Member
Posts: 1
Registered: ‎11-07-2012
Message 140 of 503 (204 Views)

Re: Resend Activation Email problem

11-07-2012 05:30 PM in reply to: joane.bonghanoy

Hi,

 

I also have the same problem, It won't sent me the activation email.

 

                                          Thanks

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