Installation & Licensing

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Community Manager
camilo.lemos
Posts: 784
Registered: ‎09-28-2011
Message 101 of 503 (509 Views)

Re: Resend Activation Email problem

10-09-2012 04:02 AM in reply to: Cheng_Wu

Hi cw637 and welcome to the forums!

 

As per my e-mail to you, it seems that your account is now working properly. Please, find your new access details on the e-mail I have sent you.


 

Regards,



Camilo Lemos
New Member
Posts: 2
Registered: ‎10-10-2012
Message 102 of 503 (493 Views)

Re: Resend Activation Email problem

10-10-2012 09:49 AM in reply to: camilo.lemos

Dear Autodesk Community,

As everyone here, also I have problem with my account. When I enter my login, I can see this text:
"Your account has not yet been actuvated. If you have not received your activation email, please enter your email address below to resend the email".
IAfter read this text, i resend my email. I was waiting long time. I tried a few times - and nothing.
Really, I don't know what is wrong. I hope you can help me, because, I want learn how work in your programs.

Thank you for your time and consideration.

Community Manager
philip.s
Posts: 2,216
Registered: ‎09-27-2011
Message 103 of 503 (483 Views)

Re: Resend Activation Email problem

10-10-2012 02:11 PM in reply to: 249387

Hello Andrzej and welcome to the community!

 

There are a few reasons why you may have missed the activation email, including firewall and the junk folder settings. With that being said, I've manually activated your account and you should now be able to access the Education Community benefits!



Philip Schmelzer
New Member
Posts: 2
Registered: ‎10-10-2012
Message 104 of 503 (478 Views)

Re: Resend Activation Email problem

10-10-2012 10:33 PM in reply to: philip.s

Hi Philip.

Yes, now it's work. Big Thanks for your help. :smileyhappy:

New Member
Posts: 2
Registered: ‎10-13-2012
Message 105 of 503 (451 Views)

Re: Resend Activation Email problem

10-13-2012 07:50 AM in reply to: 249387

I am having trouble activating my account - have been resending email for a couple of days, but not receiving it.  I turned off all spam blocking, then tried to resend email, but it is still not showing up.  Please help.

New Member
Posts: 2
Registered: ‎10-14-2012
Message 106 of 503 (445 Views)

Re: Resend Activation Email problem

10-14-2012 02:37 AM in reply to: lancelet

Hello I'm new to this community and experiencing the same problem. Yesterday evening I registered on the site, got an activation link through email and activated my account. I even proceeded to get serial codes for the program I intended to download (which I didn't at that specific moment). Later, though when I logged back in I got this message:

 

Your account has not yet been activated. If you have not received your activation email, please enter your email address below to resend the email

 

Please enter the email address you used to register your account below:


and if I enter my address it says: This account is already active.

 

Any help? Thank you.

Alumni
arlinpega.bibat
Posts: 429
Registered: ‎06-14-2011
Message 107 of 503 (416 Views)

Re: Resend Activation Email problem

10-14-2012 06:34 PM in reply to: mjdr2d2

Hi mjdr2d2:

 

Welcome to the community!

 

I have activated your account. You should now be able to log-in to your Education Community account and download your free software. :smileyhappy:

 

If you encounter any further issue, let us know. We are here to assist you.

 

Have a nice day!

 

Best Regards,

 



Arlin Bibat
New Member
Posts: 1
Registered: ‎10-14-2012
Message 108 of 503 (412 Views)

Re: Resend Activation Email problem

10-14-2012 06:48 PM in reply to: camilo.lemos

Hello, 

 

I am having the same problem as many others on this board. Every time I log in it says my account has not been activated, and when I enter my e-mail address for them to resend the e-mail, it says my account is already active. It's not letting me anywhere around the website without sending me back to the page that says I need to activate my account. I really need to download software and this is creating a big problem for me. Can someone please help my activate my account?

 

Thanks

Alumni
arlinpega.bibat
Posts: 429
Registered: ‎06-14-2011
Message 109 of 503 (405 Views)

Re: Resend Activation Email problem

10-14-2012 07:52 PM in reply to: AndreasY

Hi AndreasY:

 

I am currently working on your request. I will send another response as soon as we have fixed the issue related to your account. My apologies for the inconvenience.

 

Best Regards,



Arlin Bibat
Alumni
arlinpega.bibat
Posts: 429
Registered: ‎06-14-2011
Message 110 of 503 (400 Views)

Re: Resend Activation Email problem

10-14-2012 10:35 PM in reply to: mushroomxkilla

Hi mushroomxkilla:

 

My apologies for the inconvenience. :smileysad: Let me look into this issue further. I will send  you an update as soon as possible.

 

Best Regards,

 



Arlin Bibat

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