Hi a client has a small office with 4 computers loaded with AutoCAD. They purchased a new, faster computer, which we installed and had the license reset.
Now the old computer which was decommisioned, is being brought back into action to replace an even older computer (in the same office) with lower specs.
What is the correct process to follow with regards to bringing this computer back online?
If you have free seats still unactivated (or previously activated but currently unused) then you simply can just reactivate the product on that machine.
If it is locked out, you can get a manual activation code.
You can use the online method to activate your license here:
Or you can can call Autodesk Product Registration and Authorization:
1-800-551-1490 > Option 1 (English) > Option 1 > (Stand-alone)
Asia / Pacific: 65.6735.5688
Europe / Middle East / Asia: 41.32.723.9595
You will need to provide your serial number and the request code.
Thanx for the reply, there ar eno more seats left on the license pack.
My fear is that while we doing the activationm it could bring cause problems with existing users/licenses?
Please send me a Private Message with the Serial Number, the registered company name - I will verify and get back to you asap.
(click on franz.gaisbauer profile name and then Send this User a Private Message)
Log into access your profile, ask and answer questions, share ideas and more. Haven't signed up yet? Register
Start with some of our most frequented solutions to get help installing your software.