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Message 1 of 3
Anonymous
193 Views, 2 Replies

PLU problem..

Our tech (he never posts here), was testing the Portable License Utility on one of our computers.. he set it up on 2 computers (comp a & b both with their own license).. then "exported" it from "a" to "b"..(he didn't import it to "b" since it already had one) the problem being, we can't reverse it.. and now comp "a" has a broken license. we have tried a clean reinstall to no avail. I hope someone here has a suggestion or 2.. (FYI, Autodesk help was of no help). TIA.
2 REPLIES 2
Message 2 of 3
Anonymous
in reply to: Anonymous

Once you export, you must make the "round trip" over to the other PC and back, if you want the license back on the original PC. Since the two PCs are not in direct communication with each other (by design of this feature), the export is not reversable. Reinstall does not affect the license (again, by design; you may need to reinstall for many other reasons). -- The right thing to do would have been to import on "b", then turn around and export back to "a". You can have more than one license for the same product on the same PC. When you export, you select which license to export, as well as its destination PC. -- If "a" has a broken license (perhaps you tried modifying the license files?), then your only fix now is to follow the instructions, and get a new auth code (did you try following the dialogs that appear?). If a license breaks, it must be fixed on the PC where it now exists. All you need is a new auth code. -- You can easily test the PLU with just one PC, by the way; just export to yourself! Exporting packages the license into a portable format, and removes it from use on the current PC. Import it back, and that's it! --Cy-- "C Witt" wrote in message news:40831ee4$1_3@newsprd01... > Our tech (he never posts here), was testing the Portable License Utility > on one of our computers.. he set it up on 2 computers (comp a & b both > with their own license).. then "exported" it from "a" to "b"..(he > didn't import it to "b" since it already had one) the problem being, we > can't reverse it.. and now comp "a" has a broken license. we have > tried a clean reinstall to no avail. > > I hope someone here has a suggestion or 2.. > > > (FYI, Autodesk help was of no help). > > TIA. >
Message 3 of 3
Anonymous
in reply to: Anonymous

Thank you. we will give it a try. Cy Shuster wrote: > Once you export, you must make the "round trip" over to the other PC and > back, if you want the license back on the original PC. > > Since the two PCs are not in direct communication with each other (by design > of this feature), the export is not reversable. Reinstall does not affect > the license (again, by design; you may need to reinstall for many other > reasons). > > -- The right thing to do would have been to import on "b", then turn around > and export back to "a". You can have more than one license for the same > product on the same PC. When you export, you select which license to > export, as well as its destination PC. > > -- If "a" has a broken license (perhaps you tried modifying the license > files?), then your only fix now is to follow the instructions, and get a new > auth code (did you try following the dialogs that appear?). If a license > breaks, it must be fixed on the PC where it now exists. All you need is a > new auth code. > > -- You can easily test the PLU with just one PC, by the way; just export to > yourself! Exporting packages the license into a portable format, and > removes it from use on the current PC. Import it back, and that's it! > > --Cy-- > > > "C Witt" wrote in message news:40831ee4$1_3@newsprd01... > >>Our tech (he never posts here), was testing the Portable License Utility >>on one of our computers.. he set it up on 2 computers (comp a & b both >>with their own license).. then "exported" it from "a" to "b"..(he >>didn't import it to "b" since it already had one) the problem being, we >>can't reverse it.. and now comp "a" has a broken license. we have >>tried a clean reinstall to no avail. >> >>I hope someone here has a suggestion or 2.. >> >> >>(FYI, Autodesk help was of no help). >> >>TIA. >> > > >

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