Non-working shortcuts & Design Review

[tstewart]

When my Bldg. Design Suite 2013 was re-installed recently, components would not launch (I.e., Revit, Design Review, etc.) from desktop shortcuts. Now Design Review has an error message "Browser Add-on (ox2: Failed downloading component)." 

HELP!!!

[david.lau]

You need to re-download the Suite. You can download via our Virtual Agent (#3) via this blog post:

http://upandready.typepad.com/up_and_ready/2013/01/quick-start-downloads.html

There is reference to a corrupted install of Design Review here:  

http://forums.autodesk.com/t5/Installation-Licensing/ADR-2011-2013-Failed-downloading-Component/m-p/...

Basically, you are downloading the whole suite (winrar compressed).

[tstewart]

Thank you for your response and the suite has been uninstalled and re-installed numerous times, so something else must be wrong.

Thaddeus M. Stewart, AIA
Managing Principal