Anyone having this problem, please contact your dealer and ask them to
contact Autodesk Product Support on your behalf. Tell the dealer to ask for
the network support group. One of the people from my team will either speak
to the dealer then or call them back and work to resolve this issue for you.
Your dealer should have the following information when they contact us:
ADT3 Serial Number and the name the product is registered to.
Number of ADT3 seats
A copy of your adlm.log file indicating a failed attempt to start ADT3.
Autodesk Product Support
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