I run several computer labs for an educational instituion that have AutoCAD 2012 (soon to be upgraded to 2014) up and running, at least until last night.
For some reason, last night they all started giving error messages that their licensing had expired. What I don't understand, however, is that the license file that I am using on the server is a permanent license.
Pulled straight from my license file: VENDOR_STRING=educationalermanent
There is no expiration date listed in the license file anywhere.
In FlexLM, I stopped the server, had it re-read the license file and restarted it all without issue. Attached is the log file.
When I go to the Server Status tab and run a Status Enquiry, it says that it's up and running with 150 licenses issued, 0 licenses in use.
I've tried checking DNS entries from there and from the clients I can ping the server by name just fine (and I ensured that both the clients and the server are using the same DNS server).
I made sure that all firewalls and antivirus are disabled on the server.
I ran a telnet to the port that is specified in the license file from a client, which succeeded.
I checked the environment variables on the client to ensure that they are pointing to the correct server address, and they are.
I don't know what else to do from here. How can the clients be stating that the license has expired, when the license is a permanent license? There's got to be some other technical issue that I'm missing here.
Solved! Go to Solution.
It is not. I have an entire Educational Suite included in this license file.
I just received a call-back from my re-seller actually and we were able to figure out the issue. It turns out that I had a license server set-up for it, but for some reason the system admin before me set the clients in the lab up as individual licenses (which expired year-to-year). So I'll need to do an uninstall reinstall on the products to get them to point to the server correctly.
For anyone that ends up reading this in the future, my reseller linked me to a blog that can help with uninstalling multiple components at once.
so they were installed as standalone or did each computer have the license manager running on it
if the license manager was installed on each machine you should be able to do this
They were installed as standalone, which to my knowledge can only be fixed with an uninstall reinstall (as the registry hack only works for AutoCAD, not all the other software that we have as well, such as RevIt or Civil3D).
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