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Message 1 of 2
richard.turner
133 Views, 1 Reply

Multiple installs

Hi, I have an issue I would like some help with please. I have inadvertinally installed 3DS Max 2012 on too many machines. It is an educational license (I am a lecturer) and I want to install it on just one machine. 

 

I cannot however transfer or uninstall a license on any of the machines. I have tried uninstalling the copies of Max and all to no avail. 

 

I just want the license on one machine now and I cannot install it.

 

Any clues welcome. 

 

Cheers

 

Rich

1 REPLY 1
Message 2 of 2
TravisNave
in reply to: richard.turner

To Diagnose and Fix installation problems automatically, please see the new Microsoft tool for this here:

http://support.microsoft.com/mats/Program_Install_and_Uninstall

For more information on the Autodesk KB Support article concerning the clean uninstall of Autdoesk products, see this link:

http://usa.autodesk.com/adsk/servlet/ps/dl/item?siteID=123112&id=2887771&linkID=9240617

For all other installation problems on Windows XP SP2 or below consider using the Microsoft Installer Clean Up Utility. For more information on this program, please my forum post here:

http://forums.autodesk.com/t5/Installation-Licensing/Microsoft-Installer-Clean-Up-Utility-for-Add-Re...



Travis Nave Send TravisNave a Private Message                                             Need help in your post? Mention me with @TravisNave



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