Hi!
I know that most of these questions are Maya 2011 realted and Im not sure if this is the right place to post.... but I was thuroghly confused by the webiste and how to otherwise contact people...
Im a student and I purchased Maya 2010 last fall. I activated it and everything was great. I of course ended up with a virus on both of my computers and had to delete everything on them. I tryed to reinstall maya, but couldnt because I apparently I used up all of my activations.
Who do I contact or what do I do to get my programas re activated? There the same comptuers, and nothings different. I just need to figure out how I go about this. I tryed emailing the adress that came with the discs, but it said it no longer exists.
Thanks for the help in advance! And I apologize if this seems like a tupid questions or is posted somewhere else. I couldnt figure out how to navigate this site very well.
Stephanie
For activating 3ds max / Maya license you can always contact Activation Team at the Autodesk Business Center. Contact information for various regions is bellow.
Americas
Opening hours Monday through Friday, 8:00 AM - 8:00 PM EST
Email: authcodes@autodesk.com
Phone: toll free 800-551-1490 or 415-507-4690
Fax: 800-225-6490
Europe and Middle East
Opening hours Monday through Friday, 8:00 AM - 6:00 PM CET
Email: authcodes.neu@autodesk.com
Fax: +41 32 723 9169
Asia Pacific
Opening hours Monday through Friday, 9:00 AM - 6:00 PM Singapore Time
Email: ap.register@activation.autodesk.com
Japan
Email: japan.register@activation.autodesk.com
Fax: 03-6221-1791
Korea
Email: korea.register@activation.autodesk.com
Fax: 00798 852 1 9231
You can also send an email with your student account information and the circumstances of your problem to studentcommunity@autodesk.com. The team that monitors it will be able to assist you.
Cheers