Installation & Licensing

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Community Manager
philip.s
Posts: 2,229
Registered: ‎09-27-2011
Message 11 of 25 (786 Views)

Re: MAYA student version, not showing the product key and serial number?

09-17-2012 02:05 PM in reply to: tailedmouse

Thank you very much for the additional reports 20160615 and tailedmouse. This issue is not affecting everyone within the Education Community, just a limited number of user accounts.

 

As mentioned above, please utilize the software in its trial mode for the time being, and check here for any status updates.

 

 



Philip Schmelzer
New Member
Posts: 1
Registered: ‎11-07-2012
Message 12 of 25 (751 Views)

Re: MAYA student version, not showing the product key and serial number?

11-07-2012 07:55 PM in reply to: ravianu2012

i have the same problem i use google chrome

Customer Service
joane.bonghanoy
Posts: 595
Registered: ‎06-06-2011
Message 13 of 25 (748 Views)

Re: MAYA student version, not showing the product key and serial number?

11-07-2012 08:40 PM in reply to: julioanom

H julioanom,

 

This issue has been resolved, please check here for more details.



Joane Bonghanoy
New Member
Posts: 1
Registered: ‎12-30-2012
Message 14 of 25 (695 Views)

Re: MAYA student version, not showing the product key and serial number?

12-30-2012 04:17 AM in reply to: ravianu2012

i i am still getting this error in google chrome and ie8

New Member
Posts: 2
Registered: ‎03-02-2013
Message 15 of 25 (586 Views)

Re: MAYA student version, not showing the product key and serial number?

03-02-2013 01:46 PM in reply to: philip.s

I'm getting the same problem as well, what can i do?

Community Manager
philip.s
Posts: 2,229
Registered: ‎09-27-2011
Message 16 of 25 (550 Views)

Re: MAYA student version, not showing the product key and serial number?

03-03-2013 04:12 PM in reply to: javier.robledo

Hello Javier,

 

Are you downloading from our Education Community or Students Facebook page? As a workaround you could always utilize the other site.



Philip Schmelzer
New Member
Posts: 2
Registered: ‎03-02-2013
Message 17 of 25 (430 Views)

Re: MAYA student version, not showing the product key and serial number?

03-08-2013 08:49 AM in reply to: philip.s

I'm using the Education Community page at the first time, but finally i get my serial number from the Students Facebook :smileyhappy:

 

Thanx a lot!

Customer Service
amanda.k
Posts: 51
Registered: ‎02-24-2012
Message 18 of 25 (425 Views)

Re: MAYA student version, not showing the product key and serial number?

03-08-2013 08:58 AM in reply to: javier.robledo

Hello Javier,

 

Thank you for the update and we hope you enjoy the Education Community!



Amanda Kinley
New Member
Posts: 1
Registered: ‎06-10-2013
Message 19 of 25 (279 Views)

Re: MAYA student version, not showing the product key and serial number?

06-10-2013 09:55 AM in reply to: amanda.k

i have the same problem! :smileysad:

Community Manager
philip.s
Posts: 2,229
Registered: ‎09-27-2011
Message 20 of 25 (273 Views)

Re: MAYA student version, not showing the product key and serial number?

06-10-2013 04:36 PM in reply to: jasidgman

Hello Javiera!

 

In this case the recommended workaround is to simply create a new account with a different email address and proceed with the standard process of obtaining a license.

 

My apologies for the inconvenience and please let us know if we can be of additional assistance.



Philip Schmelzer

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