Laptop was getting a bit bogged down, so decide it was time to wipe the hard drive and run a fresh install of the operating system. Prior to wiping the hard drive, I ran the License Transfer Utility for Revit. When it was complete, I printed my serial number to a PDF file that I thought I had saved to my backup disk...unfortunately, must have inadvertantly not saved it in the correct location. Now I am unable to import my license from the Autodesk website. I even restored the Licpath.lic file to get the information, but it was blank!
Can anyone tell me how recover my serial number? Autodesk doesn't have a customer support phone number to call...which is very inconvenient in my opinion. Also, this a student version that I downloaded so it didn't come with any original packaging that would have the serial number.
I have sent you a private message with your serial number information. You can find this information by logging in to Education Community. If you have forgotten your password, you can click on log-in and then there's a "Forgot your password?" link.