So here is part of the debut log... the * is private info that i did not want to post... don't think it is vital to figure out what is the problem.. if you need to see all info let meknow and i can pm it...
They upgraded to the newest LMTools and now having trouble..
16:23:49 (lmgrd) pid 9F3D0
16:23:49 (lmgrd) Detecting other license server manager (lmgrd) processes...
16:23:50 (lmgrd) Done rereading
16:23:50 (lmgrd) FLEXnet Licensing (v126.96.36.199 build 73797 x64_n6) started on ****************** (11/5/2013)
16:23:50 (lmgrd) Copyright (c) 1988-2009 Acresso Software Inc. All Rights Reserved.
16:23:50 (lmgrd) US Patents 5,390,297 and 5,671,412.
16:23:50 (lmgrd) World Wide Web: http://www.acresso.com
16:23:50 (lmgrd) License file(s): C:\Program Files\Autodesk\Autodesk Network License Manager\Licenses\Combined_2014.lic
16:23:50 (lmgrd) lmgrd tcp-port 27000
16:23:50 (lmgrd) Starting vendor daemons ...
16:23:50 (lmgrd) Starting vendor daemon at port 2080
16:23:50 (lmgrd) Using vendor daemon port 2080 specified in license file
16:23:50 (lmgrd) Started adskflex (pid 9B27C)
16:23:50 (adskflex) Unable to initialize access to trusted storage: 1 (What is this???)
16:23:50 (adskflex) FLEXnet Licensing version v188.8.131.52 build 79971 x64_n6
16:23:50 (adskflex) Server started on ************* for:
16:23:50 (adskflex) *****ACAD_E_F (consisting of: *****ACAD_E_2014_0F
16:23:50 (adskflex) *****ACAD_E_2013_0F *****ACAD_E_2012_0F*****ACAD_E_2011_0F)
16:23:50 (adskflex) *****INVNTOR_F (consisting of: *****INVNTOR_2014_0F
16:23:50 (adskflex) *****INVNTOR_2013_0F *****INVNTOR_2012_0F *****INVNTOR_2011_0F)
16:26:23 (lmgrd) Rereading license file... Requested from ***************
16:26:24 (lmgrd) Can't send reread to adskflex: Cannot read data from license server system. (-16,10009:10054 "WinSock: Connection reset by peer")
16:26:24 (lmgrd) Done rereading
16:26:24 (lmgrd) ...Finished rereading
you can ignore that message
what error do you get when you launch the autodesk software?
okay - they are in...
AutoCAD will not start because there are no valid licenses available.
By the winsock error in the debug, I am wondering if there is not a Firewall issue or an IPv6 issue. Seems it cannot connect to ADSKFLEX. Either the adskflex.exe is crashing, or it cannot connect for one of the reasons I specified. Might take a look at the task manager and see if the process is still even running.
Autocad Electrical and inventor..
I just had them recheck the mac address - it was wrong.. so I am having them resubmit for new licenses files... I'll combine them and try again...
its hard to do this over the phone...
I'll let you know what happens..
Certainly appreciate that - I will see how things go in the morning... Will let you know.
So an update: We got it to work... We had installed the latest version - but it kept locking up... It was 11.7.. We installed 11.5 and it worked just fine once we got the new license files combined.
So all is good now.
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