Installation & Licensing

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*Hetrick, Sarah
Message 1 of 5 (88 Views)

Error message "The license server is down, or none has responded"

88 Views, 4 Replies
02-28-2000 07:56 AM
I am running ADLM on a Windows NT 4.0 server (SP6a). It has been working
fine for over a year. Now, whenever users try to open Autodesk View (the
only application ADLM is controlling) they get the above error message. This
is happening from all workstations. I checked the server, and it says ADLM
is running. I stopped and restarted the service, but that didn't help
either. What could be causing this?
*Nehls, Kevin
Message 2 of 5 (88 Views)

Re: Error message "The license server is down, or none has responded"

02-28-2000 08:16 AM in reply to: *Hetrick, Sarah
Has anything changed on the server? Has it been renamed? Has the IP
address changed? Is WINS running on your network?

--
Kevin Nehls
for reply remove -ns-
Sarah Hetrick wrote in message <89e5qi$ii616@adesknews2.autodesk.com>...
>I am running ADLM on a Windows NT 4.0 server (SP6a). It has been working
>fine for over a year. Now, whenever users try to open Autodesk View (the
>only application ADLM is controlling) they get the above error message.
This
>is happening from all workstations. I checked the server, and it says ADLM
>is running. I stopped and restarted the service, but that didn't help
>either. What could be causing this?
>
>
*Hetrick, Sarah
Message 3 of 5 (88 Views)

Re:

02-28-2000 09:19 AM in reply to: *Hetrick, Sarah
Nothing has changed on the server. The IP address has been the same all
along. Yes, WINS is running on the network. It seems to be working fine, and
users are able to ping the NT server, and get their Exchange email from it.

Kevin Nehls wrote in message
news:89e71m$iho22@adesknews2.autodesk.com...
> Has anything changed on the server? Has it been renamed? Has the IP
> address changed? Is WINS running on your network?
>
> --
> Kevin Nehls
> for reply remove -ns-
> Sarah Hetrick wrote in message <89e5qi$ii616@adesknews2.autodesk.com>...
> >I am running ADLM on a Windows NT 4.0 server (SP6a). It has been working
> >fine for over a year. Now, whenever users try to open Autodesk View (the
> >only application ADLM is controlling) they get the above error message.
> This
> >is happening from all workstations. I checked the server, and it says
ADLM
> >is running. I stopped and restarted the service, but that didn't help
> >either. What could be causing this?
> >
> >
>
>
*Slusher, Mike
Message 4 of 5 (88 Views)

Re: Error message "The license server is down, or none has responded"

02-29-2000 07:12 PM in reply to: *Hetrick, Sarah
We had some strange problems with new NT4.0 SP5 workstations and our ADLM on
a Win95 PC (we have a Novell network). IP (ping) would work, but winquery
would always say ADLM server was not available or couldn't communicate. Have
you changed or added any network settings since installing the NT SP. We
think reinstalling the SP was the cure to our problems.
*Milana, Jerry
Message 5 of 5 (88 Views)

Re:

03-01-2000 09:47 AM in reply to: *Hetrick, Sarah
Good advice Mike. Service Packs should be reapplied any time something is
changed in the system properties, including network properties. Sometimes we
all forget to do this and strange, often annoying behavior may result.

Jerry Milana,
Autodesk Product Support

Mike Slusher wrote:

> We had some strange problems with new NT4.0 SP5 workstations and our ADLM on
> a Win95 PC (we have a Novell network). IP (ping) would work, but winquery
> would always say ADLM server was not available or couldn't communicate. Have
> you changed or added any network settings since installing the NT SP. We
> think reinstalling the SP was the cure to our problems.

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