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Error 1603 and 1619 installing Revit Architecture 2012

11 REPLIES 11
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Message 1 of 12
bettencourt.kenny
5387 Views, 11 Replies

Error 1603 and 1619 installing Revit Architecture 2012

I am trying to install a student version of Revit Architecture 2012 onto my laptop, but everytime I try to install it instantly fails saying there are still 24 more items to install. Attached I've installed my error report. I am using a 64-bit operating system, intel(R)Core(TM) i5-3210M CPU @ 2.50 GHx, 6.00 GB RAM, Windows 7 Home Premium. I'm not too tech savy so any help I would greatly appreciate and reinstalling windows is not an option as I just purchased this laptop.

 

Thanks,

Kenny

 

11 REPLIES 11
Message 2 of 12

Hi bettencourt.kenny,

 

There may be a newer version of the Microsoft Visual C++ 2010 Redistributable Package installed on your computer which is causing the install failure.

 

A typical workaround is to uinstall Microsoft Visual C++ 2010 Redistributable (x86) via the Control Panel (add / remove programs), reinstall the software, and then install the latest version of Microsoft Visual C++ 2010 Redistributable (x86) from Microsoft (linked here).

 

For additional 1603 error causes and corresponding solutions, click here.

 

Please accept as a solution if this fully resolves the issue, or reply with specifics if the problem still persists.

Message 3 of 12
brendonclark
in reply to: philip.s

My Revit structure 2013 update is doing the same thing. Error code 1603 after a 30 second pause on "Gathering required information". I have uninstalled both C++ 2010 packages, removed the registry autodesk folder, turned off UAC, turned off antivirus and even tried in safe mode. Same error every time. I used a file linked in an autodesk email rst2013ur14.exe and also tried Autodesk_Revit_Structure_2013-x64_Update1.exe.

 

Anything else to try?

Message 4 of 12
philip.s
in reply to: brendonclark

Hi brendonclark,

 

Did you copy the contents of the installation locally to a folder on your C:\ and install from there under a different user with local admin rights, before disabling UAC, and anti-virus?

Message 5 of 12
brendonclark
in reply to: philip.s

Philip, I installed from the local drive. There is only 1 computer with one user on my setup.

In anycase, I stopped my copy of Revit working when deleting registry files and could not get it to uninstall or reinstall. So i have now formatted the whole PC and done a fresh install of windows and all software and the update installed perfectly. Not an ideal solution i know, but done.

Message 6 of 12

Thanks for closing the loop on this one brendonclark.

 

I'm hoping you'll never need it, but just in case you're ever again unable to install due to the software saying it's already present, the steps documented in the clean uninstall process should do the trick. 

Message 7 of 12

hi i have the same issue,i am using windows 8, and i cant install revit architecture 2012 student version,this is my log

 

2013/4/3:20:23:55 LIMPIADA-PC LIMPIADA === Setup started on LIMPIADA by LIMPIADA-PC ===
2013/4/3:20:23:55 LIMPIADA-PC LIMPIADA Launch
2013/4/3:20:24:13 LIMPIADA-PC LIMPIADA PageOpen LaunchDialog
2013/4/3:20:28:06 LIMPIADA-PC LIMPIADA PageOpen LicenseDialog
2013/4/3:20:32:00 LIMPIADA-PC LIMPIADA PageOpen ProductInfoDialog
2013/4/3:20:32:39 LIMPIADA-PC LIMPIADA PageOpen ProductSelectionDialog2
2013/4/3:20:32:47 LIMPIADA-PC LIMPIADA PageOpen FullProgressDialog
2013/4/3:20:32:47 LIMPIADA-PC LIMPIADA Installing Microsoft Visual C++ 2010 Redistributable (x86): C:\Users\LIMPIA~1\AppData\Local\Temp\Rar$EXa0.176\3rdParty\x86\VCRedist\2010\vcredist_x86.exe /q /l C:\Users\LIMPIA~1\AppData\Local\Temp\vcredist_x86_2010.log
2013/4/3:20:32:55 LIMPIADA-PC LIMPIADA Install Microsoft Visual C++ 2010 Redistributable (x86) Failed Installation aborted, Result=1603
2013/4/3:20:32:55 LIMPIADA-PC LIMPIADA PageOpen InstallCompleteDialog
2013/4/3:20:33:53 LIMPIADA-PC LIMPIADA === Setup ended ===

2013/4/3:20:23:54 LIMPIADA-PC LIMPIADA === Setup started on LIMPIADA by LIMPIADA-PC ===
2013/4/3:20:23:54 LIMPIADA-PC LIMPIADA Launch
2013/4/3:20:33:54 LIMPIADA-PC LIMPIADA === Setup ended ===

2013/4/3:21:16:43 LIMPIADA-PC LIMPIADA === Setup started on LIMPIADA by LIMPIADA-PC ===
2013/4/3:21:16:43 LIMPIADA-PC LIMPIADA Launch
2013/4/3:21:16:57 LIMPIADA-PC LIMPIADA PageOpen LaunchDialog
2013/4/3:21:17:46 LIMPIADA-PC LIMPIADA PageOpen LicenseDialog
2013/4/3:21:17:52 LIMPIADA-PC LIMPIADA PageOpen ProductInfoDialog
2013/4/3:21:18:16 LIMPIADA-PC LIMPIADA PageOpen ProductSelectionDialog2
2013/4/3:21:18:31 LIMPIADA-PC LIMPIADA PageOpen FullProgressDialog
2013/4/3:21:18:31 LIMPIADA-PC LIMPIADA Installing Microsoft Visual C++ 2010 Redistributable (x86): C:\Users\LIMPIA~1\AppData\Local\Temp\Rar$EXa0.113\3rdParty\x86\VCRedist\2010\vcredist_x86.exe /q /l C:\Users\LIMPIA~1\AppData\Local\Temp\vcredist_x86_2010.log
2013/4/3:21:18:37 LIMPIADA-PC LIMPIADA Install Microsoft Visual C++ 2010 Redistributable (x86) Failed Installation aborted, Result=1603
2013/4/3:21:18:37 LIMPIADA-PC LIMPIADA PageOpen InstallCompleteDialog
2013/4/3:21:36:20 LIMPIADA-PC LIMPIADA === Setup ended ===

2013/4/3:21:16:40 LIMPIADA-PC LIMPIADA === Setup started on LIMPIADA by LIMPIADA-PC ===
2013/4/3:21:16:40 LIMPIADA-PC LIMPIADA Launch
2013/4/3:21:36:21 LIMPIADA-PC LIMPIADA === Setup ended ===

2013/4/6:07:42:17 LIMPIADA-PC LIMPIADA === Setup started on LIMPIADA by LIMPIADA-PC ===
2013/4/6:07:42:17 LIMPIADA-PC LIMPIADA Launch
2013/4/6:07:42:47 LIMPIADA-PC LIMPIADA === Setup ended ===

2013/4/6:07:42:19 LIMPIADA-PC LIMPIADA === Setup started on LIMPIADA by LIMPIADA-PC ===
2013/4/6:07:42:19 LIMPIADA-PC LIMPIADA Launch
2013/4/6:07:42:38 LIMPIADA-PC LIMPIADA PageOpen LaunchDialog
2013/4/6:07:43:32 LIMPIADA-PC LIMPIADA PageOpen LicenseDialog
2013/4/6:07:43:52 LIMPIADA-PC LIMPIADA PageOpen ProductInfoDialog
2013/4/6:07:49:33 LIMPIADA-PC LIMPIADA PageOpen ProductSelectionDialog2
2013/4/6:07:49:42 LIMPIADA-PC LIMPIADA PageOpen FullProgressDialog
2013/4/6:07:49:43 LIMPIADA-PC LIMPIADA Installing Microsoft Visual C++ 2010 Redistributable (x86): C:\Autodesk\Autodesk_Revit_Architecture_2012_English_Win_32-64bit\3rdParty\x86\VCRedist\2010\vcredist_x86.exe /q /l C:\Users\LIMPIA~1\AppData\Local\Temp\vcredist_x86_2010.log
2013/4/6:07:49:49 LIMPIADA-PC LIMPIADA Install Microsoft Visual C++ 2010 Redistributable (x86) Failed Installation aborted, Result=1603

 

can you please help me to install revit architecture,i really need it...

Message 8 of 12
dwaitzma
in reply to: philip.s

I tried to install revit 2012 Architecture (student version) about 2 months ago and just gave up. But i really want to practice and the attachments indicate the errors. I tried to uninstall the 201 C++ redistributable error and the 2005 C++ redistributable error - as you can see from my control panel shot - none of the microsoft items are there to uninstall. I even checked under "installed updates" and deleted one of the C++ 2010 Redistributable.

 

It is just getting extremely frustrating. I will do a manual install and do without the fancy visuals. Please direct me so I can do that kind of an install and maybe one day Autodesk will resolve this issue.

 

Thank you Kindly.

drw

Message 9 of 12
TravisNave
in reply to: dwaitzma

Install the offending version directly from Microsoft.  See it installs then. 

 

As for the previous poster, 2012 products are not supported on Windows 8.



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Message 10 of 12
PAGCOR-1
in reply to: philip.s

Hello Mr. Philiips,

 

May you also give time to see and check my problem, i have attcahed herein the installation log from he temp folder.  I am failing to install the C++ SP1 Redis (x64), starts rolling back for the same but (X86)....
I already tried,

             Option 1)   Uninstalling all C++ program, uninstall autodesk software related file, restart and re-install but fails with the same error

             Option 2)   Uninstalling all C++ program, uninstall autodesk software and delete all autodesk, RAC and revit related file in the registry, restart but fails to install with the same error.

 

Furthermore, for your kind info, i am trying to install the trial version in a 64-bit OS Windows 7 Home Premium (but i do also see program files related to x86 (x32) in my primary system).

 

Thanks a lot,

 

Jayson

Message 11 of 12

I have deleted all the Microsoft Visual Studio C++ files as stated here and by Autodesk Support. I was able to install the Revit Architecture 2012 and after doing a Windows Update all Microsoft Visual Studio C++ files reinstalled except Micosoft Visual Studio 2008 Service Pack 1 XML Editor which does not seem to want to finish the install even after running for more then 8 hours as shown in the attachment. Any suggestions?

 

Michael

Message 12 of 12
Michael1455
in reply to: philip.s

I have deleted all the Microsoft Visual Studio C++ files as stated here and by Autodesk Support. I was able to install the Revit Architecture 2012 and after doing a Windows Update all Microsoft Visual Studio C++ files reinstalled except Micosoft Visual Studio 2008 Service Pack 1 XML Editor which does not seem to want to finish the install even after running for more then 8 hours as shown in the attachment. Any suggestions?

 

Michael

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