Installation & Licensing

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james
Posts: 2
Registered: ‎02-23-2011
Message 1 of 2 (166 Views)
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Downloaded upgrade from subscription website - how do I activate product?

166 Views, 1 Replies
01-08-2012 09:22 PM

I've downloaded C3D 2012 from my subscription website. How do I activate it? There is no serial # or product key. I tried searching through my account info for my group id but I can't seem to find it. This is a stand alone license. C3D 2011 is installed and activated on the same machine. I love your products, thanks for your hardwork in developing/supporting them!

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arlinpega.bibat
Posts: 429
Registered: ‎06-14-2011
Message 2 of 2 (162 Views)

Re: Downloaded upgrade from subscription website - how do I activate product?

01-08-2012 10:26 PM in reply to: james

Hi:

 

If you are a Contract Manager or a Software Coordinator, you may see the serial number going to download are and clicking on "Show Serial Number". Please see screen shot below: 

 

 

Serial Number.JPG

 

If you are an End User, you may want to coordinate with your Contract Manager to obtain the serila number information.

 

Thank you and have a nice day!

 

Please click on "Accept as Solution" if this suggestion helped you solve your request.

 




Arlin Bibat

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