Installation & Licensing

Reply
Active Member
Posts: 6
Registered: ‎03-31-2010
Message 1 of 2 (650 Views)

Deactivate license from dead computer?

650 Views, 1 Replies
11-28-2011 02:20 PM

How do I deactivate or transfer a license from a computer with a dead harddrive?  The Online License Transfer Utility seems to only export the License from the computer that is running the OLTU.  Is there a way to do this thru the Autodesk website or do we have to call customer support?

*Expert Elite*
TravisNave
Posts: 9,522
Registered: ‎01-14-2005
Message 2 of 2 (649 Views)

Re: Deactivate license from dead computer?

11-28-2011 02:48 PM in reply to: Draken31

Simply reactivate the software on a new machine.  If you have problems, then you can call the Activation hotline at 1-800-551-1490.  This is a common problem. 

Travis Nave Send TravisNave a Private Message                       Need help in your post? Mention me with @TravisNave

You are not logged in.

Log into access your profile, ask and answer questions, share ideas and more. Haven't signed up yet? Register

Announcements
Welcome to the new Autodesk Community!
If this is your first visit, click here to get started and make the most of the Community. Let us know what you think of the new experience in the Community Feedback Forum.

Need installation help?

Start with some of our most frequented solutions to get help installing your software.

Ask the Community




Connect with Us

Twitter

Pinterest

Blog

Youtube