Installation & Licensing

Active Member
Posts: 6
Registered: ‎03-31-2010
Message 1 of 2 (650 Views)

Deactivate license from dead computer?

650 Views, 1 Replies
11-28-2011 02:20 PM

How do I deactivate or transfer a license from a computer with a dead harddrive?  The Online License Transfer Utility seems to only export the License from the computer that is running the OLTU.  Is there a way to do this thru the Autodesk website or do we have to call customer support?

*Expert Elite*
Posts: 9,522
Registered: ‎01-14-2005
Message 2 of 2 (649 Views)

Re: Deactivate license from dead computer?

11-28-2011 02:48 PM in reply to: Draken31

Simply reactivate the software on a new machine.  If you have problems, then you can call the Activation hotline at 1-800-551-1490.  This is a common problem. 

Travis Nave Send TravisNave a Private Message                       Need help in your post? Mention me with @TravisNave

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