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Civil 3D SP1 can not be installed

5 REPLIES 5
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Message 1 of 6
JEFFJONES8251
351 Views, 5 Replies

Civil 3D SP1 can not be installed

I ahve tried to install Civil 3D SP1, on a Windows 7 64 bit, and get the following "Service Pack can not be installed because the expected Autodesk product can not be located"

 

I am using the 64 bit update, not the 32.  I also have Civil 3d 2011 loaded and running on this machine.

5 REPLIES 5
Message 2 of 6
TravisNave
in reply to: JEFFJONES8251

Make sure you download the appropriate service pack for your product.  You may need to download one that is part of a suite or a different cpu architecture that matches your install.  Clearly, the one you have is not correct. 



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Message 3 of 6
JEFFJONES8251
in reply to: TravisNave

Thanks, but I am using the appropriate one for the product loaded on the machine.  I have Civil 3D v2012 64 bit and am trying to install the Civil 3D SP1 v2012 for 64 bit on a 64 bit machine.

Message 4 of 6
TravisNave
in reply to: JEFFJONES8251

Try downloading it again.  Maybe it was corrupted?

 

http://usa.autodesk.com/adsk/servlet/ps/dl/item?siteID=123112&id=18133124&linkID=9240698



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Message 5 of 6
JEFFJONES8251
in reply to: TravisNave

I had downloaded and saved the file several times and it would not change. Civil 3D crashed on me on Tue and I had to uninstall and reinstall and it still would not work. I just tried to run it from the site instead of downloading/save/run and it worked fine. 

 

THANK YOU!!

Message 6 of 6
TravisNave
in reply to: JEFFJONES8251

Excellent.  Glad you are up and running.



Travis Nave Send TravisNave a Private Message                                             Need help in your post? Mention me with @TravisNave



My Expert Contributions to the
Autodesk Forums:
FLEXnet License Admin | MSI Cleanup Utility | .NET Framework Cleanup Tool | IPv6 NLM Fix | adskflex.opt Options File | Combine .LIC Files

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