Could you please email me to let me know which email account you inputed when sending the CER report to us?
My email address is: Helen.ChenATAutodeskDOTcom
Please note the folder “Application Data” is a hidden folder in OS, please change OS to show the hidden files and folders firstly.
3. Uninstall .Net Framework 3.5 SP1 from your machine from Control Panel->Add/Remove Program
4. Install .Net Framework 3.5 SP1 from the installation package under 3rdParty\NET\35SP1
5. Install Inventor 2012
Thank you very much for your assistant and patient.
I am sorry for any inconvenience.
Ok just a heads up,
my problem ended up being caused by my all users folder being named different,
in my case my allusers folder was named "all users.windows"
so those users with dual boot or an upgraded OS would run into problems...
so i am all sorted as i ended up have to format and reinstall windows but just wanted to fill users in on what my problem was.
Thank phreaker's update very much.
In order to help you resolve the issue, here is more information for your reference.
Whether your reinstall your OS but without format the system harddisk?
Please check whether you have below 2 folders in your OS:
And whether the AdLM folder is happened to be installed in:
For your reference, please check out below 2 posts I googled from Internet:
i have downloaded free version of inventor 2012 and installed. but it not yet stated. it gives error msg as failed to send SERIALNUM. i sent error reports but no useful response from autodesk. anybody got solved this solution?
Are you using XP 64 OS? Could you please read the previous post I sent to see whether you have All Users.windows folder as well?
Could you please check whether there is AdWindows.dll from the Bin folder of Inventor installation path?
If there is, what's the version of that file?
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