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Active Contributor
Posts: 42
Registered: ‎10-15-2008
Message 1 of 6 (482 Views)
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Can't uninstall Revit 2012

482 Views, 5 Replies
10-10-2013 06:30 AM

I am trying to unistall Revit 2012 and I cannot access the uninstaller.  I go to add/remove programs and click uninstall and nothing happens.  I briefly see the windows circle 'thinking' but then nothing.

 

Furthermore, I have tried to open the program and it hangs on the splash screen and won't open.  I have followed all directions from this post:

 

http://revitclinic.typepad.com/my_weblog/2011/05/revit-2012-hangs-at-splash-screen-or-crashes-with-u...

 

and it still hangs up and must be forced to close.

 

I don't want to get the software functioning anymore.  I just want it gone.  Any help would be GREATLY appreciated.

 

Thanks!

Customer Service
t_gaisf
Posts: 60
Registered: ‎10-03-2013
Message 2 of 6 (477 Views)

Re: Can't uninstall Revit 2012

10-10-2013 06:42 AM in reply to: dgt.mantis

Hi,

 

This link might help:

 

How to remove all Autodesk products from a Windows system



Franz Gaisbauer

Active Contributor
Posts: 42
Registered: ‎10-15-2008
Message 3 of 6 (473 Views)

Re: Can't uninstall Revit 2012

10-10-2013 06:52 AM in reply to: t_gaisf

Thank you for the replay....however that link definately does not help.

 

The link you provided basically walks you through Add/Remove programs.  Did you not see the first part of my post?  The uninstaller will not even start when I go to Add/Remove programs.   The program is listed but nothing happens when I double-click it, right click and select uninstall or select uninstall from the menu at the top.

 

I need an alternative method to remove the program or fix the reason why it is not accessable through Add/Remove programs.

*Expert Elite*
TravisNave
Posts: 9,522
Registered: ‎01-14-2005
Message 4 of 6 (463 Views)

Re: Can't uninstall Revit 2012

10-10-2013 07:41 AM in reply to: dgt.mantis

To Diagnose and Fix installation problems automatically, please see the new Microsoft tool for this here:

http://support.microsoft.com/mats/Program_Install_and_Uninstall

For more information on the Autodesk KB Support article concerning the clean uninstall of Autodesk products, see this link:

http://usa.autodesk.com/adsk/servlet/ps/dl/item?siteID=123112&id=2887771&linkID=9240617

For all other installation problems on Windows XP SP2 or below consider using the Microsoft Installer Clean Up Utility. For more information on this program, please my forum post here:

http://forums.autodesk.com/t5/Installation-Licensing/Microsoft-Installer-Clean-Up-Utility-for-Add-Re...

Travis Nave Send TravisNave a Private Message                       Need help in your post? Mention me with @TravisNave
Active Contributor
Posts: 42
Registered: ‎10-15-2008
Message 5 of 6 (449 Views)

Re: Can't uninstall Revit 2012

10-10-2013 11:37 AM in reply to: TravisNave

Thank you Travis.

 

The first link to the Microsoft Fixit article worked.  It was successfully uninstalled.

 

Thanks again.

*Expert Elite*
TravisNave
Posts: 9,522
Registered: ‎01-14-2005
Message 6 of 6 (444 Views)

Re: Can't uninstall Revit 2012

10-10-2013 12:00 PM in reply to: dgt.mantis

Excellent!  Happy to help!

Travis Nave Send TravisNave a Private Message                       Need help in your post? Mention me with @TravisNave

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