Installation & Licensing

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Member
Posts: 3
Registered: ‎12-19-2013
Message 121 of 140 (222 Views)

Re: Can't activate my student account.

12-19-2013 12:49 PM in reply to: holmanbp
Or anybody from AutoDesk besides Philip? Thanks!
Community Manager
philip.s
Posts: 2,229
Registered: ‎09-27-2011
Message 122 of 140 (210 Views)

Re: Can't activate my student account.

12-19-2013 02:14 PM in reply to: holmanbp

You should be good to go now Brett!

 

For anyone else that might have a similar issue, I would suggest submitting an activation request to our Education Support Team, and downloading the software as a trial until your account is activated and a serial number can be obtained.



Philip Schmelzer
Member
Posts: 3
Registered: ‎12-19-2013
Message 123 of 140 (207 Views)

Re: Can't activate my student account.

12-19-2013 02:30 PM in reply to: philip.s

Thank so much!!   I am very impressed with the fast service AutoDesk gives to it's student accounts.

Community Manager
philip.s
Posts: 2,229
Registered: ‎09-27-2011
Message 124 of 140 (202 Views)

Re: Can't activate my student account.

12-19-2013 02:49 PM in reply to: holmanbp

You're most very welcome, and we'll be here if anything else comes up!



Philip Schmelzer
Member
Posts: 3
Registered: ‎10-23-2013
Message 125 of 140 (176 Views)

Re: Can't activate my student account.

12-23-2013 07:47 AM in reply to: p12rest

Hello

I tried installing Alias Automotive 2014 a couple of times but I get error 110 everytime I try activating it. Am I missing any steps? I'm using OSX Mavericks 10.9.1 

Community Manager
jessica.t
Posts: 675
Registered: ‎02-28-2012
Message 126 of 140 (167 Views)

Re: Can't activate my student account.

12-23-2013 09:57 AM in reply to: songwei.teo

Hi Song and welcome to the Autodesk Community!

 

Are you all up to date with your service packs and updates?

 

Try this solution and see it works for you, be sure to let us know how it goes! This one may also be helpful.

 

If the problem persists please respond to this post with further details.

 

Thank you!!



Jessica Thrasher
Member
Posts: 3
Registered: ‎10-23-2013
Message 127 of 140 (162 Views)

Re: Can't activate my student account.

12-23-2013 10:10 AM in reply to: holmanbp

Hello. I am using the student version for Alias 2014 on Mac. I tried installing sp1 for Mac before, and also tried reintalling a couple of times and its always the same problem. The trial works for me, so Im guessing its got to do with the licensing. 

Community Manager
philip.s
Posts: 2,229
Registered: ‎09-27-2011
Message 128 of 140 (157 Views)

Re: Can't activate my student account.

12-23-2013 10:30 AM in reply to: songwei.teo

Thanks for the confirmation Song and unfortunately at this time Alias Automotive 2014 is not supported to run on OSX 10.9 Mavericks. One suggestion would be to revert back to an earlier OS version that is supported (see system requirements) or try the following potential error 110 workaround.



Philip Schmelzer
Member
Posts: 3
Registered: ‎10-23-2013
Message 129 of 140 (155 Views)

Re: Can't activate my student account.

12-23-2013 10:34 AM in reply to: philip.s
But the program works on trial mode. When would it be ready for OSX
Mavericks then?
Community Manager
philip.s
Posts: 2,229
Registered: ‎09-27-2011
Message 130 of 140 (151 Views)

Re: Can't activate my student account.

12-23-2013 11:08 AM in reply to: songwei.teo

Understood and in this case compatibility is bound not soo much by the product features but the ability to license the software. I'm not 100% sure as to when this will be resolved, but some products like Maya have already released additional Service Packs that deal with the issue.



Philip Schmelzer

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