Installation & Licensing

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New Member
Posts: 1
Registered: ‎10-10-2013
Message 111 of 140 (346 Views)

Re: Can't activate my student account.

10-10-2013 01:30 PM in reply to: simona.golisciano
i cant activate my account either, could you possibly help?
thanks
Community Manager
philip.s
Posts: 2,216
Registered: ‎09-27-2011
Message 112 of 140 (336 Views)

Re: Can't activate my student account.

10-10-2013 03:56 PM in reply to: natashafren

Hi Natasha!

 

I've just activated your Education Community account and you should now be good to go!

 

As mentioned in some of the previous posts, the activation email's can sometimes get routed to junk folders or blocked all together. I'd suggest that anyone who finds themselves in a similar situation also explore the option to validate over the phone via text message.



Philip Schmelzer
New Member
Posts: 1
Registered: ‎10-19-2013
Message 113 of 140 (312 Views)

Re: Can't activate my student account.

10-19-2013 02:47 PM in reply to: philip.s

i havent recieved my acitvation email. it asks me to register when i already have.

Customer Service
Posts: 6
Registered: ‎08-13-2012
Message 114 of 140 (279 Views)

Re: Can't activate my student account.

11-06-2013 10:09 AM in reply to: arran.jay.baker

Hello Arran.

 

Are you still having issues activating your Education Community account?

 

Our education site recently changed so previous community members are being asked to register again. Please go to the new education site and re-register. You can get to the new site by clicking here.

 

Please let me know if you continue to experience issues and/or need additional assistance.



Mike Beale
New Member
Posts: 1
Registered: ‎11-13-2013
Message 115 of 140 (255 Views)

Re: Can't activate my student account.

11-13-2013 01:15 AM in reply to: p12rest

My link doesnt seem to be working, cannot activate my acount...

Community Manager
camilo.lemos
Posts: 786
Registered: ‎09-28-2011
Message 116 of 140 (247 Views)

Re: Can't activate my student account.

11-13-2013 02:09 AM in reply to: s211072508

Hi s211072508 and welcome to the Autodesk Community!

 

I have made some changes to your account and you should now be able to access the Education Community without any issues.

 

Let me know if you need any more help!



Camilo Lemos
Contributor
Posts: 16
Registered: ‎11-13-2013
Message 117 of 140 (241 Views)

Re: Can't activate my student account.

11-13-2013 07:22 AM in reply to: camilo.lemos

Hi,

I also get the popup that a activation mail is send (and resend) to my mail. But i'm not recieving anything and so i can't activate my account. What's the problem here? The mail isn't in my spam filters either.

Customer Service
simona.golisciano
Posts: 88
Registered: ‎03-22-2011
Message 118 of 140 (234 Views)

Re: Can't activate my student account.

11-13-2013 08:02 AM in reply to: thijs1234

Hello thijs1234,

 

Welcome to the Autodesk Community.

 

I have activated your Student account manually. Could you please try to log into Education Community and let me know if it works?

 

Thanks.



Simona Golisciano
Contributor
Posts: 16
Registered: ‎11-13-2013
Message 119 of 140 (224 Views)

Re: Can't activate my student account.

11-14-2013 09:45 AM in reply to: simona.golisciano

Yes it works, now i can update to inventor 2014, thanks!

Member
Posts: 3
Registered: ‎12-19-2013
Message 120 of 140 (169 Views)

Re: Can't activate my student account.

12-19-2013 12:39 PM in reply to: philip.s

Hi Philip,

I can't activate my account.  I never got the email message.  I checked my junk folder but it's not in there, and I made sure the email isn't blocking, but it still didn't come through when I hit resend.  Could you please help?

 

holmanbp

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