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C3D can't pull license after IDSP 2014 upgrade

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Message 1 of 31
AllenJessup
885 Views, 30 Replies

C3D can't pull license after IDSP 2014 upgrade

After installing Infrastructure Design Suite Premium 2014 and pointing the License Server to the new license file. The previously installed Civil 3D 2012 cannot pull a license. The Civil 3D 2014 that installed with IDSP 2014 will find a license. Status in LM Tools shows a license should be available.

 

Users of 85799IDSP_2012_0F:  (Total of 5 licenses issued;  Total of 0 licenses in use)

 

I think I found the answer HERE. But when I try and install the Hotfix. I get an error that AeccCascade.cab is missing or damaged. I can't find that file on my computer, that includes the 2012 files that were expanded from the download and the deployment. Google doesn't return any results for that file name.

 

Any suggestions on how to proceed from here?

 

Allen Jessup


Civil 3D 2012 SP 2.1
Dell Precision T7400, Xeon CPU 3.16 GHz
Win 7 Pro, 64-bit,12 GB RAM, Nvidia Quadro FX 4600



Allen Jessup
Engineering Specialist / CAD Manager

30 REPLIES 30
Message 2 of 31
DarrenP
in reply to: AllenJessup

when installing that hotfix does it error on all computers or just one?

DarrenP
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Message 3 of 31
AllenJessup
in reply to: DarrenP

I'll have to check. I usually set up my computer first and get things set before upgrading the office. But I can have anyone try the Hotfix.

 

Allen Jessup



Allen Jessup
Engineering Specialist / CAD Manager

Message 4 of 31
AllenJessup
in reply to: DarrenP


@DarrenP wrote:

when installing that hotfix does it error on all computers or just one?


No. Same error.

Cab.PNG

I tried downloading the hotfix again and still get the error.

 BTW. It's the 64 bit version I'm having trouble with.

 

Allen



Allen Jessup
Engineering Specialist / CAD Manager

Message 5 of 31
AllenJessup
in reply to: AllenJessup

I wonder if that CAB only comes with Infrastructure design. Since we only had Civil 3D 2012. That may be why it's missing.

 

Allen



Allen Jessup
Engineering Specialist / CAD Manager

Message 6 of 31
DarrenP
in reply to: AllenJessup


@AllenJessup wrote:

I wonder if that CAB only comes with Infrastructure design. Since we only had Civil 3D 2012. That may be why it's missing.

 

Allen


This hotfix should be applied to all machines that have AutoCAD Civil 3D 2012 installed, regardless of whether it was installed as part of a suite or as a point products (not part of a suite).

 

no something else is going on

DarrenP
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Message 7 of 31
DarrenP
in reply to: DarrenP

do you any of the updates installed already?

DarrenP
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Message 8 of 31
AllenJessup
in reply to: DarrenP

I have the full IDSP 2014 installed on my computer.

 

What's the latest version of FlexLM? I have 11.10.0.3

 

Allen



Allen Jessup
Engineering Specialist / CAD Manager

Message 9 of 31
DarrenP
in reply to: AllenJessup

11.11

DarrenP
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Message 10 of 31
AllenJessup
in reply to: DarrenP

Thanks. I'll download and install that and see if that will make a difference.

 

Allen



Allen Jessup
Engineering Specialist / CAD Manager

Message 11 of 31
AllenJessup
in reply to: DarrenP

OK. I found the download for IPv6 (nlm 11.11) on the Autodesk site. The computer I'm running the licenses on in a Win XP Machine and XP isn't one of the supported Operating Systems.

 

Anyone try the 32 bit on XP?

 

Allen



Allen Jessup
Engineering Specialist / CAD Manager

Message 12 of 31
DarrenP
in reply to: AllenJessup

don't think xp came with ipv6

you should be fine with the ipv4 version

DarrenP
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Message 13 of 31
AllenJessup
in reply to: DarrenP

I upgraded the LM files to 11.11 and left the adskflex at 11.10. There server runs fine but I still can't open C3D 2012 when I read the IDSP 2014 license.

 

From CIV3D2012ENUAdlm.log

 

2892 2013/06/11 10:51:38 Reason=Fatal error
2892 2013/06/11 10:51:38 ComputerName=002D8BB4D2C9
2892 2013/06/11 10:51:38 OS=6.1.7601.Service Pack 1
2892 2013/06/11 10:51:38 File=AdlmIntNWFBLicense.cpp,Line=766
2892 2013/06/11 10:51:38 VendorID=3 [FLEXLM-NW]
2892 2013/06/11 10:51:38 VendorError=-5 [No such feature exists]
2892 2013/06/11 10:51:38 FLEXLM-NW=v11.9.0.0 build 87342 x64_n6
2892 2013/06/11 10:51:44 Reason=Fatal error
2892 2013/06/11 10:51:44 ComputerName=002D8BB4D2C9
2892 2013/06/11 10:51:44 OS=6.1.7601.Service Pack 1
2892 2013/06/11 10:51:44 File=AdlmIntNWFBLicense.cpp,Line=749
2892 2013/06/11 10:51:44 AdlmIntError=20 [License check out failed]

 

The error in the 2014 log file is the same except for this line:

 

4680 2013/06/11 10:50:13 VendorError=-18 [License server system does not support this feature.]

 

and the specific line on which if failed.

 

Allen



Allen Jessup
Engineering Specialist / CAD Manager

Message 14 of 31
DarrenP
in reply to: AllenJessup

the hotfix is required

do you have the latest service pack on for civil 3d 2012?

if you do i am wondering if thats why you can't install the hotfix

DarrenP
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Message 15 of 31
AllenJessup
in reply to: DarrenP

I have SP 2.1 but not 3.0. I don't know if that would make a difference.

 

Allen



Allen Jessup
Engineering Specialist / CAD Manager

Message 16 of 31
DarrenP
in reply to: AllenJessup

you may have to create a case with autodesk

i don't know why its not letting you install this hotfix

 

DarrenP
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Message 17 of 31
AllenJessup
in reply to: DarrenP

I was thinking that might be what I have to do. They'll probably want adskflex.exe upgraded to 11.11. But I might as well give it a try.

 

Thanks for all your help on this Darren.

 

Allen Jessup



Allen Jessup
Engineering Specialist / CAD Manager

Message 18 of 31
DarrenP
in reply to: AllenJessup


@AllenJessup wrote:

 They'll probably want adskflex.exe upgraded to 11.11. But I might as well give it a try.

 

Thanks for all your help on this Darren.

 

Allen Jessup


no they shouldn't its a bug with civil 3d 2012

your welcome

DarrenP
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Message 19 of 31
DarrenP
in reply to: DarrenP

this was one of the many bugs with cascading with the 2012 suites

there was also one with autocad 2012 and the building suite

DarrenP
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Message 20 of 31
AllenJessup
in reply to: DarrenP

Well this is just peachy. I can't get to the page to create a support request. I think our IT is blocking it.

 

Allen



Allen Jessup
Engineering Specialist / CAD Manager

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