Hello, I am a first-time Autodesk user who's having trouble installing her product (and becoming extremely confused in doing so). Here it goes:
I first bought the Autodesk Entertainment Creation Suite Ultimate 2013.
When the package arrived in the mail, it did not come with a serial number. In fact, it just said "none".
I tried to install one of the products, Maya. It asked me to enter license information, which I did not have, so I went online to register for one.
But in order to register/activate my product, I need my product serial number. I read somewhere on this forum that you're supposed to receive your product number in a seperate email... did I just not get one when I was supposed to?
Could you please send me your order number via Private Message (click on my camilo.lemos profile name and then on Send This User a Private Message)?
I'll have a look at this for you.
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