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Autodesk Softimage 2014 won't even start. MSHTML.DLL error.

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LazerMachete
685 Views, 1 Reply

Autodesk Softimage 2014 won't even start. MSHTML.DLL error.

Hi everybody. I'm new to these kind of software and i don't seem to be able to start using softimage 2014.

 

I dowloaded Autodesk Softimage 2014 with a student license because i need the software for college. I installed it properly with my serial number and product key.

 

After the install i click on the new desktop shortcut and during a brief moment an " Autodesk Licensing " window appear and right after i get an error message.

 

 

It's in french but i hope you'll be able to help me find the cause of the problem anyway... I really need to use this software. And i thank everyone who will be able to help me in advance.  

 

Also I'm on windows 7, 64 bit.

 

  Nom d’événement de problème: APPCRASH

  Nom de l’application: LMU.exe

  Version de l’application: 7.0.51.0

  Horodatage de l’application: 50f8df72

  Nom du module par défaut: mshtml.dll

  Version du module par défaut: 10.0.9200.16521

  Horodateur du module par défaut: 51207e5d

  Code de l’exception: c0000005

  Décalage de l’exception: 0000000000023edb

  Version du système: 6.1.7601.2.1.0.768.3

  Identificateur de paramètres régionaux: 1036

  Information supplémentaire n° 1: c042

  Information supplémentaire n° 2: c0428238176d81f896f4c935e7e58baa

  Information supplémentaire n° 3: d8d9

  Information supplémentaire n° 4: d8d9c5df83aa66ad636e7e0917f00284

 

Thx !

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Message 2 of 2
LazerMachete
in reply to: LazerMachete

I think i find a solution to this problem. I tried many things but it seem to have worked when i right clicked on the shortcut and changed the Graphic Processor from Nvidia High Performance to the Default Graphic Processor.

 

For now it seems to work for me. I hope this thread will help people with same problem !

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