Solved: Autodesk Licence window is completly white

Blanchardlo · ‎10-09-2013

Hello,

I have a problem to start my Inventor 2014.

I have downloaded the professional version from students server and instaled it wisout isues.

But when i try to lounch the program i got that small white window :

problème inventor.png

I tryed to found a solution in other forum and with google, but nothing worked

I run a windows 7 64 pro

Someone can help me please?

asburyj · ‎10-09-2013

Hi Blanchardlo,

Can you let me know what version of internet exlorer is installed on your system? Also, what troubleshooting steps have you tried already?

Jeffry Asbury

Blanchardlo · ‎10-09-2013

hello, thanks for your reply.

I have IE 10 but i'm doing update.

I firstly tried to re-instal

next i've checked that my activX is set up

next i'hv checked my registry for internet option, where all was set to 0 as needed for ActiveX

I've tryed to set all process to admin right

I started windows in safe mode with network, but Inventor just crashed then

An i've open the script of the licence window (from tmp file) and i tryed to find the problem.

It seem tha the function "startani()" is not reconized by my computer.

asburyj · ‎10-09-2013

In some cases we have seen IE 10 lead to trouble at product launch

Let's try uninstalling IE 10 and reverting back to IE 9 as a test to see if this could be the situiation for you as well.

There is a guide on uninstalling IE 10 in the below forum post, look for "option three"

Jeffry Asbury

Blanchardlo · ‎10-09-2013

Thank you it worked fine.

Autodesk Licence window is completly white