Installation & Licensing

Reply
Contributor
Diequa
Posts: 13
Registered: ‎05-17-2012
Message 1 of 7 (687 Views)

Autodesk Download Manager link broken

687 Views, 6 Replies
05-17-2012 01:36 PM

I don't know if it is just me, but my link to download Autodesk Download Manager does not work, I have tried IE, FF, and Chrome. None of them seem to want to load the link to the download, it just keeps refreshing with the tab name of "Submit Form".  Is there another place I could download this from?

*Expert Elite*
TravisNave
Posts: 9,538
Registered: ‎01-14-2005
Message 2 of 7 (686 Views)

Re: Autodesk Download Manager link broken

05-17-2012 02:02 PM in reply to: Diequa

Problems downloading the Autodesk software may be avoided by using another web browser, or using the alternate browser download method.

For more detailed information on this process, please see the following blog post tip here:

http://upandready.typepad.com/up_and_ready/2011/08/downloading-software-browser-download-vs-download...

Travis Nave Send TravisNave a Private Message                       Need help in your post? Mention me with @TravisNave
Contributor
Diequa
Posts: 13
Registered: ‎05-17-2012
Message 3 of 7 (684 Views)

Re: Autodesk Download Manager link broken

05-17-2012 02:09 PM in reply to: TravisNave

That is not the problem I am having. When I click this link Sign in to Subscription Center to Download Your Upgrade, I get sent to my Subscription front page, which works but when I click "Get Your Upgrade" it does what was stated above, even clicking on the link on the right hand side of the page does not work.

*Expert Elite*
TravisNave
Posts: 9,538
Registered: ‎01-14-2005
Message 4 of 7 (683 Views)

Re: Autodesk Download Manager link broken

05-17-2012 02:11 PM in reply to: Diequa
Try clicking the pulldown next the button to get the alternate download. I had this same problem today.
Travis Nave Send TravisNave a Private Message                       Need help in your post? Mention me with @TravisNave
Contributor
Diequa
Posts: 13
Registered: ‎05-17-2012
Message 5 of 7 (674 Views)

Re: Autodesk Download Manager link broken

05-18-2012 04:30 AM in reply to: TravisNave

I would do that but, I cannot get to that webpage. It gets stuck in an endless refresh when I try to get into the download page.

*Expert Elite*
TravisNave
Posts: 9,538
Registered: ‎01-14-2005
Message 6 of 7 (668 Views)

Re: Autodesk Download Manager link broken

05-18-2012 07:16 AM in reply to: Diequa

Use IE InPrivate browsing mode and see if that fixes it.

Travis Nave Send TravisNave a Private Message                       Need help in your post? Mention me with @TravisNave
Contributor
Diequa
Posts: 13
Registered: ‎05-17-2012
Message 7 of 7 (664 Views)

Re: Autodesk Download Manager link broken

05-18-2012 07:52 AM in reply to: TravisNave

Thanks for all the help, but doing private in all the browsers I have still had a constant refresh.  I had our IT guy contact the reseller and get a boxed version.  Easy way, but frustrating that it doesn't work.

You are not logged in.

Log into access your profile, ask and answer questions, share ideas and more. Haven't signed up yet? Register

Announcements
Welcome to the new Autodesk Community!
If this is your first visit, click here to get started and make the most of the Community. Let us know what you think of the new experience in the Community Feedback Forum.

Need installation help?

Start with some of our most frequented solutions to get help installing your software.

Ask the Community




Connect with Us

Twitter

Pinterest

Blog

Youtube