I purchased an upgrade for my 2008 version. When I try to register it, I get the following error:
The serial number you entered for your previous product is not valid. Try again. (18)
contact your reseller - they should be able to figure out what the issue is.
If you are under subscription you need to go to your contract and ask a new serial number for your 2008 product.
Have you try previous suggestion ?
Funnily, we just got an email with the activation code.
Is it possible that although we were getting that error msg, it worked in the background? Strange...
Anyway, I have 2 more installations to do. Wonder how they will go.
Glad to know that it works now.Hope the same for the 2 other.
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