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Activated wrong upgrade license, please help

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Message 1 of 3
jsenick
159 Views, 2 Replies

Activated wrong upgrade license, please help

I'm currently migrating a lab of computers from a mixed installation of standalone AutoDesk 2005 and 2006 to a standard 2007 license. Unfortunately, I did not realize the mixed installed base and accidentally applied an upgrade from the 2005 license on a machine with 2006 installed, thus leaving me a copy of 2005 that I can no longer upgrade since I have a left over 2006 upgrade license. I activated the 2005 license with AutoDesk before I noticed the discrepancy.

Phew.

Is there a simple fix for this through the Portable License Utility? Or do I have to call AutoDesk to fix this problem?
2 REPLIES 2
Message 2 of 3
jsenick
in reply to: jsenick

My apologies, I managed to solve this one. I didn't realize I could just reactivate without problems.

Josh
Message 3 of 3
cy_shuster
in reply to: jsenick

You say you applied an upgrade on a PC with 2006 installed. Are you saying
you upgraded 2006 to 2006? I can't believe it would let you do that...

Check the PC: you might, in fact, have two copies of standalone AutoCAD 2006
on the same PC. It's allowable to have multiple copies; some people do this
to store extra copies (like in lab situations).

Start the Portable License Utility (PLU) on that PC. Select 2006 as the
product. Look at the licenses displayed. There is one line for each
license you have for that product. You can export and import each of those
license "instances" individually.

If you've got more than one, just export the extra one to whatever PC you
wish. This works for either a permanent or temporary move.

--Cy--

wrote in message news:5338899@discussion.autodesk.com...
I'm currently migrating a lab of computers from a mixed installation of
standalone AutoDesk 2005 and 2006 to a standard 2007 license.
Unfortunately, I did not realize the mixed installed base and accidentally
applied an upgrade from the 2005 license on a machine with 2006 installed,
thus leaving me a copy of 2005 that I can no longer upgrade since I have a
left over 2006 upgrade license. I activated the 2005 license with AutoDesk
before I noticed the discrepancy.

Phew.

Is there a simple fix for this through the Portable License Utility? Or do
I have to call AutoDesk to fix this problem?

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