I was able to install my student version of 3d max 2013 and activate the key the day before yesterday without incident and was able to open the software.
I went to open it yesterday, once I click the desktop icon, the software would load the plug-ins but when it was time to start, I got an error popup titled "Invalid File" and it referenced a file c:user\appdata\local\...... in the message.
Also when I looked at the error report details, it stated: unhandled exceptions
I uninstalled and re-installed and this did not work.
I download the most recent update 5 and this did not work.
Any suggestions would be greatly appreciated.
Had no problem installing the program. When I try to start it, I get popup "invalid file". Worked the first day but has not worked since. tried reinstalling and updating driver but not luck.
Sounds like an invalid file in your TEMP folder. Might clean out the %TEMP% location of all files. If that doesn't work, consider a system restore back to the day it did work.
I am getting this same error message. max was working fine and all of a sudden i go to save a file, and my computer blue screens for some reason! Not really sure why but it happenes from time to time as its been a while since i reformatted this machine. Turn the computer back on and goto load up max to make sure my project was saved and before i can even get to the UI i get that message.
Iv tries the repair utility, ive tried uninstalling and reinstalling a few different ways and still nothing has worked. I have max 12 on my computer so its not such a big deal (for whatever reason it is still working) but the problem is that i have files that are max 13 and they have not been downsaved. If anyone knows the solution to this problem please let me know. I am graduating in 4 weeks and my demo reel is due soon.
Go install the latest service pack and a certified video card driver.
Log into access your profile, ask and answer questions, share ideas and more. Haven't signed up yet? Register
Start with some of our most frequented solutions to get help installing your software.