2013 Installation problems

[DRW_CAD]

I'm intalling 2013 products from a network deployment. We have 4 offices, 50 Civil 3D & 5 Building Design suites.

With Civil 3D, most installed with no problem. However I have some that the install whould never finish. They ran for several hours. I turned off silet mode on the deployment so I could see if there were any error messages that popped up. Nothing, just won't finish.

On the Building Design Suite, I had problems on the first one, went back and created separate deployments for everying and it installed then. Problem solved. Computer 2, Revit installed & then Architecture ran for hours. I didn't try anymore.

Here are two log files from two seperate Civil 3D installs I had problems with.

Having some attachment problems.... well I guess not. It said they were still too big after I zipped but they seem to be there.

[dembkod]

Doug_000,

Hello. There have been some issues with ACAD installs on machines that already have Service Packs installed.  If the machine already has a 2013 ACAD vertical installed and there is a SP installed with it, it may halt an installation. I would check a machine for this as a conflict. I would also check to see if Antivirus may be locking the process, or UAC control possibly, from running properly. Sometimes these can cause blockage. IN any case, it is where I would start.

Also, if the machine has conflicting Microsoft C++ redistributables, it could cause an issue. We have seen some incompatibilities. If you uninstall the existing C++, the installer should replace them with the ones it is expecting.

Thank you for taking part in our community!

David Dembkoski

Product Support Specialist

Autodesk Product Support