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Fusion 360 install problem

43 REPLIES 43
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Message 1 of 44
longlens
3485 Views, 43 Replies

Fusion 360 install problem

When I try to install Fusion 360 from the link in the activation email (subject: Your Fusion 260 Account is Ready!), I get a dialog with

Unexpected Error

HTTP Error 403: Forbidden.
Please attach the file ".\streamer.log" to any problem reports before closing this dialog.

A search of my computer fails to find streamer.log.

I'd appreciate some help with this.

Thanks.

Mark Bohrer, MSEE
43 REPLIES 43
Message 2 of 44
cnewton82
in reply to: longlens

I am having the same issue.  

 

Using a MacBookPro with OSX 10.8.3.

Message 3 of 44
secorw
in reply to: cnewton82

We are working to fix this problem.  Can you please email fusion360beta@autodesk.com with your email addresses?  We can get an updated link sent out to you.

Message 4 of 44
northsight
in reply to: longlens

So do I: File was downloaded on Tuesday. Installation today not possible. Also the Download-link in the Email is´nt valid anymore.

 

error.jpg

Message 5 of 44
jessica.t
in reply to: northsight

Hi Florian,

 

Welcome to the Discussion Forums! We're sorry to hear that you are experiencing installation issues. I will send you a fresh download link directly through private messaging here on the Forums.

 

You can check your private messages by clicking on the little envelope next to your profile name.

 

Thanks so much!

 

 

 

 



Jessica Thrasher
Message 6 of 44
northsight
in reply to: jessica.t

Thank you very much for your Quick reply!! Installation is currently processing!

Message 7 of 44
Gekooo
in reply to: northsight

Hi, I have the same link problem!

I'm using win 7 x86

Message 8 of 44
kearn001
in reply to: longlens

I just get a blank page when I click the email link

Message 9 of 44
jessica.t
in reply to: Gekooo

Hello Vischio and welcome to the Discussion Forums!

 

I will send you a direct download link via private message in one moment.

 

Sorry for any confusion that this may have caused!



Jessica Thrasher
Message 10 of 44
jessica.t
in reply to: kearn001

Hi Mark!

 

So sorry for the broken link. I will send you a new one in a private message.

 

Thank you for your patience and welcome to the Discussion Forums!



Jessica Thrasher
Message 11 of 44
sachi_26
in reply to: jessica.t

what are the system requirements to install fusion 360 on my computer

Message 12 of 44
keqingsong
in reply to: sachi_26


@sachi_26 wrote:

what are the system requirements to install fusion 360 on my computer


Operating System: Mac OSX 10.7 or later, 64-bit Windows 7 or later

CPU: 64-bit processor

Memory: 3GB RAM (4GB recommended) 

Graphics Card: All graphics cards on supported hardware (other than Intel GMA X3100. Dedicated graphics recommended).

Keyboard: U.S. Or U.K. Keyboard layout

Pointing device: MS-compliant mouse, Apple Mouse, Magic Mouse, MacBook Pro trackpad

 

Does this help? 


Keqing Song
Autodesk Fusion Community Manager
Portland, Oregon, USA

Become an Autodesk Fusion Insider



Tags (1)
Message 13 of 44
anoldsman
in reply to: longlens

My link is also dissabled.  Please send me another so that I may work at home and at other locations.

Message 14 of 44
philip.s
in reply to: anoldsman

Hey Chris,

 

I just sent you a Private Message (little envelope next to your profile name when signed in) with the Fusion 360 link.

 

Please let us know if there's anything else that we can do for you!

Message 15 of 44
clark.morgan
in reply to: longlens

I am having problems with an inactive link as well. 

Message 16 of 44
philip.s
in reply to: clark.morgan

Sorry about the wait Clark. I've also just sent you a Private Message with a live link!

Message 17 of 44
mrkaplan
in reply to: jessica.t

hi,

same problem here . ive tried to attach error message .

can you help ?

thanks in advance

Message 18 of 44
mrkaplan
in reply to: mrkaplan

here attached is the autodesk.webdeploy.streamer log file  .

Message 19 of 44
marcogonzbrio
in reply to: jessica.t

For me, i just have to install the fusion 360, with autodesk 360 open.
Message 20 of 44
khilkills
in reply to: longlens

Heyy, i'm Akhil here, and am experiencing the same problem when I try and install the program.

please help.

 

Thank You

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