I have a couple of files with DS surfaces that I cut profiles with and all was fine until today. the surface ref is in the drawing but does not display. If I zoom to it goes to a location not related to the site but there is no display of the surface (all layers and style set to display) this is what view props shows. notice the odd serial number for the data source. through tools space I deleted the refs and re-refed and sampled, but when I close and go back its gone again. Any thoughts?
I have some customers that this is happening to and I filed a case with Autodesk and basically there is no answer to why this is happening. We chalked it up to being a corrupt drawing. That is not the case. It's starting to happen across the office and to more users. I hope we can actually get an answer to this soon!!
It's got to be some kind of order of operation or something. They are the only customers of ours that are having this issue. Thing is, no one knows where to start troubleshooting it. All of the 1., 2., 3...steps do nothing (audit, -purge, etc., insert into clean drawing with OTB template, etc.).
YES, it's scary!!
You marked this as resolved but I don't see how in the marked solution. Could you clarify how it was resolved?
Well since you are a member of the Expert Elite society you do have the ability to unresolve a solution. Go the the post marked as the solution and pick the Options hyperlink at the upper right. You should see a "Not the solution" option. Pick that to unmark the post.
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