The title pretty much says it all. I add 3 folder locations to the Support File Search Path. At random, all 3 of these locations disappear. I haven't tracked when this happens and what maybe happened previously, but I know I'm not the only one within my office that this has happened to. The paths are on a file server for our blocks.
Has anyone come across this before, and is there a fix?
Not sure how relevant this is, but I have a HP Z420 Workstation, W7-64-bit, Autodesk Building Design Suite Ultimate, using AutoCAD MEP 2013.
I can get any other information, if necessary.
If you are looking at the Support File Search Path (and not the Working Support File Search Path) - then there must be something (add-on, startup file, etc) removing them.
So you add a path and at some point, it's just not there any more?
As strange as it sounds, there is nothing. This is a base install. No 3rd party add-ons. The only custom element I have is a custom menu (containing custom ribbons, tabs, and commands), which I use CUILOAD to bring in. Those custom commands use macros and reference the file server.
I have the same problem on multiple machines. I'll install autoCAD and add six folders (all of which are in network folders) by importing a standard profile. peridodically every last one of them will dissapear. We all have HP Z400 workstatsion running 64 bit Windows 7. When they dissapear the profile is actually altered. If i switch to a different profile and back to the standard profile they locations are not there. If i delete the profile and re-import it they reutrn.
I don't know if it is related to this issue but, it seems like it is, we are having issues with windows connecting to network folders on boot up. When a computer is booted up some, or all, of the network folders (it is not consistant as to which, or how many) will have an "X" by them indicating the computer could not establish a connection. If the folder is slelected it opens right up. My current hypothesis is that because of the computer "thinking" it can not connect to a folder AutoCAD "decideds" to remove the path.
We also store our .pc3 and .ctb files on the server but, the paths to those do not not get removed from the "Printer Support File Path".
Any help with this issue would be greatly appreciated.
I just found this, but it may answer your question. This is a legacy item from AutoCad Release 14.
Why are network paths removed from the support search path?
AutoCAD R14 will remove any invalid path from its Support File Search Path. This is designed behavior to insure that performance is not degraded when AutoCAD searches through all support paths that are listed. A path that becomes invalid during an AutoCAD session, such as when a network connection is lost, is still displayed in Preferences. This is because the path remains in the Windows registry even though AutoCAD cannot access it. Any invalid path is removed when you exit and restart AutoCAD. If you work in an environment where paths regularly become invalid, there are two methods you can use to quickly restore the Support File Search Path.
Use the /s command line start-up switch to add the paths to the shortcut icon used to start AutoCAD. For example:
"C:\Program Files\AutoCAD R14\acad.exe" /s "C:\Program Files\AutoCAD R14\support";"C:\Program Files\AutoCAD R14\fonts";"C:\Program Files\AutoCAD R14\help";"C:\Program Files\AutoCAD R14\bonus\cadtools";M:\temp;\\myserver\searchpath
In this case, suppose either drive M or the Universal Naming Convention (UNC) path to a mapped drive to a server that is frequently unavailable. If the server is down and you start AutoCAD, \\myserver\searchpath is not added to the Support File Search Path. Restarting AutoCAD when the server is up restores the Support File Search Path automatically.
Export a Profile with the required settings for the Support File Search Path (this creates an .ARG file). When you notice that some support paths have been removed in Preferences, start AutoCAD when the paths become available again, and then import the saved profile to restore the Support File Search Path.
I just found this, but it may answer your question. This is a legacy item from AutoCad Release 14..
R14 was the last version to which that applied.
Starting with R2000 (1999), there is a "Support File Search Path", which is a saved list that isn't modified -- and a "Working Support File Search Path", which includes the valid paths from the former.
Interesting, because that document exactly explains the behavior of AutoCAD in our environment.
We also use network support paths, and some users lose their support paths on a random basis. They default to standard locations, and we are using 2013.
>> [...] add six folders (all of which are in network folders)
I don't know what's going on here, but this "all are network-folders" brings me to one idea worth to be tried:
After these 6 network-folders add one folder pointing to a folder on C: (create one empty folder therefor) and test now, if it's the "last folder" or the "last network folder" that disappeares.
What type of network do you have, what antivirus software, what permissions does the user have for these network-mappings and -folders.
And last but not least: how often does that occur?
- alfred -
The first six of my paths are network folders. The default search paths for the local (C: ) drive are still there. Only the network drives disappear.
I have not idea what type of network we have.
We use McAfee VirusScan Enterprise.
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