OK, I just purchased the Autodesk Building Design Suite Premium 2013 and the Subscription Service all for almost $8000, and so far I'm wondering why!!!
This piece of Cr*p locks up at a drop of a hat!
My computer meets the minimum requirements, and everything else works until I try to print out the project I've been working on for over 3 weeks and the program locks up and shuts down - EVERY TIME!!!! Autodesk sent me a patch, (1.1) for AutoCAD, and, of course, it did not work!!!
they do offer a 30 day refund....
perhaps if more people returned their puchase, the releases would be driven more by qa/qc and less by marketing's calendar schedule. voting with dollars is really the best way to talk to major software vendors.
Go into Options and under the Plot and Publish tab look half way down the column on the left and uncheck both boxes for plot and publish in background. This may be your problem, I hope.
>>>...My computer meets the minimum requirements...<<<
Never a good thing with any AutoCAD package, especially after spending $8k on software.
>>>..until I try to print out the project...<<<
There is always an error message, either from AutoCAD or WIndows: any chance you can share it here?
At what point in the PLOT process does the crash occur? Your post is light on details of the problem.
You may find a clue in windows Event Viewer logs.
right click on "My Computer, select Manage, and then start browsing though event viewer for errors/problems/waning that are at the same time as the failure.
All it says is the AutoCAD Application has stopped working and it wants to send a report to AutoDesk - which I do. BTW I guess I probably should have more RAM, but this lets Autodesk off the hook - they set the "minimum requirements" not the customer. If they put out that it ought to work, well then perhaps it "ought to work". Sorry I'm not having a good day.
Thx, but it didn't work. I "un-checked" but Plot and Publish, but it still locks up. I'm wondering if the autoCAD file itseldf is corrupted. Thx anyway!
Trust me I have thought quite a few times today about that 30 day return policy - I'm @ about 75 days now - but we are too deep into Revit. I'm having most of the problems on the AutoCAD side. Maybe it has something to do with the "13" in the year! Ha, ha!
There's "ought to work", as in running a few basic commands, and "ought to work" as in doing an entire building. Your minimum requirements may not be ours, for example.
For the patch, make sure you are applying the right one. That "1.1" patch may be for AutoCAD which will *not* work for "Run ____ as AutoCAD" - different programs, different (technically) code, needs different patch. Make sure tech support knows exactly what product you are using.
In addition to checking the event viewer, use Task Manager to check for memory and processor use. If you are trying to plot some hideously detailed view with hidden lines and everything, its pretty easy to run into memory problems. If the problem is from the source model you can try a quartering search - cut the viewport in half, remove one of them, and plot; remove the other and plot. If one works and the other doesn't, repeat the process until the viewport is small enough to narrow down what is causing the problem. You can also apply that with XREFs if you have them - unload half and plot; unload the other half and plot; etc. Diagnostics can be frustrating but its important to keep a cool head and proceed one step at a time.
>> everything else works until I try to print out the project
Does it crash when you use one specific plotter or does it also crash when you try to plot to DWF or PDF?
- alfred -
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