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3DS 2017 tif files not saving alpha channel

14 Views, 1 Replies
02-17-2017 10:16 AM

Has anyone had issues saving renderings as TIF files with the "Store Alpha Channel" checked but not getting a alpha channel?

I thought this worked in 3DS 2016 but it's not working for me in 2017.

Works fine if I save as a .png file but I don't get the high quality file.

Post 2 of 2

Re: 3DS 2017 tif files not saving alpha channel

02-17-2017 10:41 AM in reply to: mmurzyn

Hi, i just test the TIFF export, with many configurations and i have an alpha layer.

 

Make sure your 3ds Max 2017 is updated to SP3: https://knowledge.autodesk.com/support/3ds-max/downloads/caas/downloads/content/3ds-max-2017-service...

 

You could also need to reset your 3ds to default: https://knowledge.autodesk.com/support/3ds-max/troubleshooting/caas/sfdcarticles/sfdcarticles/Resett...

 

If you still have this problem, can you attach a max file with a tiff file rendered with this max file please?

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