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3ds Max Shading, Lighting and Rendering

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Post 1 of 4

3DS 2017 tif files not saving alpha channel

54 Views, 3 Replies
02-17-2017 10:16 AM

Has anyone had issues saving renderings as TIF files with the "Store Alpha Channel" checked but not getting a alpha channel?

I thought this worked in 3DS 2016 but it's not working for me in 2017.

Works fine if I save as a .png file but I don't get the high quality file.

Post 2 of 4

Re: 3DS 2017 tif files not saving alpha channel

02-17-2017 10:41 AM in reply to: mmurzyn

Hi, i just test the TIFF export, with many configurations and i have an alpha layer.

 

Make sure your 3ds Max 2017 is updated to SP3: https://knowledge.autodesk.com/support/3ds-max/downloads/caas/downloads/content/3ds-max-2017-service...

 

You could also need to reset your 3ds to default: https://knowledge.autodesk.com/support/3ds-max/troubleshooting/caas/sfdcarticles/sfdcarticles/Resett...

 

If you still have this problem, can you attach a max file with a tiff file rendered with this max file please?

Re: 3DS 2017 tif files not saving alpha channel

02-21-2017 05:05 PM in reply to: mmurzyn

Hello @mmurzyn,

 

I'd like to help with this TIF alpha problem.  I had the same experience as @eric.paris here.  Is it possible that "Store Alpha Channel" isn't checked for the image as it's being saved out?  Which renderer and buffer are you using for rendering frames, please?  Are these tif's without alpha coming from render elements or just your main render?  Thanks for the additional information!

Best Regards,


Alfred (AJ) DeFlaminis
3ds Max Technical Support Specialist

Re: 3DS 2017 tif files not saving alpha channel

02-23-2017 02:41 PM in reply to: mmurzyn

Hello @mmurzyn,

 

I just wanted to follow up here, any progress on this issue?

Best Regards,


Alfred (AJ) DeFlaminis
3ds Max Technical Support Specialist

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