Window handle not found for sketchupreader

[Anonymous]

I've bought a new computer with a fresh install of windows 10 and 3ds max 2016

but i cant import any sketchup file due to this error:

Window handle not found for sketchupreader

What could it be?

Even with 3ds Max 2018, 2017 trials I couldnt import any sketchup file.

[ihooper]

Could it possibly be because your version of Sketchup is too new? 3ds Max can only import SketchUp files from version 6 through SketchUp 2014.