Cannot open support case

[svetlin.nikolov]

Hey guys,

Clicking on 'No open support cases' on https://manage.autodesk.com/home always leads me to a screen saying "We are down for maintenance. Sorry for the inconvenience. We'll be back shortly", and this has been like that for 1 month now.

Is this a bad error message that should say my admin has to give me certain permissions, or something else is off? My colleagues in ChaosGroup reporting issues with the 3ds Max SDK use that button and I don't know if there is another way to do it.

Thank you!

[istan]

I think, AD rather likes to receive bug reports in the beta forum. Many issues, I reported on the official bug system, did not find their way to the developers and are still unsolved since Max2016. If I re-report on the Beta board again, they sometimes create internal tickets at least.