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Hello @vinsleyayuba,
I'm happy to help you with your problem, but I'd need a bit more information to do so. Is it possible to post a simple scene file that has your issue or a screenshot of the problem, please? Depending on your scene scale you may have to adjust the falloff until it affects more vertices or faces.
Best Regards,
Alfred (AJ) DeFlaminis
3ds Max Technical Support Specialist
Autodesk Here to Help | View Max Tips/Tricks | My Screencasts | Autodesk Virtual Agent | How To Reset User Settings | Change Display Drivers in Max | Feature Request Board | Installation and Licensing Forum | 3ds Max Certified Hardware | Network Rendering Troubleshooting Guide
Hello @vinsleyayuba,
I understand completely. 
If you continue to have trouble, I'll be there to help you with your technical problems.
Best Regards,
Alfred (AJ) DeFlaminis
3ds Max Technical Support Specialist
Autodesk Here to Help | View Max Tips/Tricks | My Screencasts | Autodesk Virtual Agent | How To Reset User Settings | Change Display Drivers in Max | Feature Request Board | Installation and Licensing Forum | 3ds Max Certified Hardware | Network Rendering Troubleshooting Guide
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