I'm returning this to you. Open it and look it over, turn modifiers on and off and see what I did.
Your main issue is that you had poles (vertices where 4 or 5 edges meet) and 'Meshsmooth' does not like that. You need pure quads if you want to smooth angled edges. I remodeld a bit of it to show you. Then, you need some support loops to help hold the geometry from collapsing. You can make edge loops using 'Swift Loop' from the 'Edit Poly' toolbox. Google that and/or look it up in the Max Documentation if you don't know what it is. It's very handy.
You can see that if you remodel and make sure you have quads at the corners that are bending down and you add support loops, you can get a nice smoothing. It takes practice to get to the point where you know what else to try when you get lost and the first thing you try doesn't work. Google is your friend often in that case, as well as this forum.
Another thing you can do in this case is use the 'Quadrify Mesh' modifier. It will make all the triangles into quads, then you can 'Meshsmooth' that. I made a copy off to the side and did that on it so you can see. You might want to cut the decorations off of the top and have them separate if this smooths them too much. If they are separate you can control them independently.
I hope this helps.
Rob Holmes
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3ds Max (2023-2025), V-Ray 6.2, Ryzen 9 3950-X Processor, DDR 4 128MB, Gigabyte Aorus X570 Master motherboard, Sabrent Rocket NVMe 4.0 M.2 drives, NVidia RTX 4090, Space Pilot Pro, Windows 11 Pro x64, Tri-Monitor, Cintiq 13HD, Windows 11 x64
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