The software suddenly fails to open properly.

[3491150837]

Why does the software keep showing "initializing" in the bottom left corner after double-clicking, and then crash after about two minutes? It worked fine last week, but not this week.

[ads_decatae]

Hello @3491150837 

Sorry to hear you're having this problem.

Could you try deleting the %APPDATA%\Autodesk\ADPSDK folder? You can paste the path directly into File Explorer. This will reset the data collection prompt and may resolve the issue if the required setting wasn't selected previously.

Please let us know how it goes!

[lauri_barnhart]

Welcome to the community, @3491150837!

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Best,