Repeatable Crash File

[mike]

Trying to render out a 225 frame sequential file to TGA format. Tried PNG format.

file renders single frame fine, but when doing a range it crashes every time.

Frustrating. Can provide the file.

Mike

[mike]

M

Using Max 2025.1

13th Gen I9 24 Core

64 gb ram

Nvidia RTX A 5000

Rendered Frame Window On.

[ads_delesdr]

Hi Mike. I can take a look at the scene file and see if I can reproduce it. Sent you a private DM.

Do you have a CER id number from one of the crashes?

-Rick

[mike]

Thanks. I do not see a DM.

Crash report attached. Looks like ai.dll is the culprit. Arnold?

[mike]

Upgraded Max to A V 5.7.2

Rendered 71 frames then crashed.

Now I cannot load the file at all anymore.

Blank maxstart is showing Max to A 5.7.1.1 now, even though I installed the latest very frustrated and costing me time and $$$

[mike]

Rick? I was able to get Arnold to work again. This time it crashed after completing 550 of 1000 tif files.

Really like to get this resolved.

[ads_delesdr]

Mike, re-send you the request for your scene file.

Looked at the crash bucket and there's not much activity happening in there, so there must be something very specific in your scene that is causing the crash.

Are you rendering with GPU or CPU. Have you tried switching with whatever you are currently using?

Are you rendering with the rendered frame buffer open? The Arnold ARV or the native frame buffer? Again, could you switch that and see if your issue still repros?

[mike]

rick-

got your PM. Sent you a link.

Rendering to CPU

Standard frame buffer open

Do not usually render animations with GPU as options are not available and I find CPU is a cleaner rendering.

Mike